Job Description

Discover ING Hubs Romania 

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals. 

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca 

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services 

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.  

For us, impact isn't a perk It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?  

The Mission

The NFR Hubs Romania team is an integral part of ING’s Non-Financial Risk domain. The teamis responsible forensuring consistent implementation of NFR frameworks, policies, and procedures, while fostering a collaborative and high-performing environment within the hubs.

The Operational Risk Management (ORM) team playsa central rolein safeguarding ING against operational risks. Itis responsible forsetting andmaintainingpolicies and procedures, conducting independent monitoring and oversight across business lines and entities, andidentifyingemerging and material risks. The team provides expert input for quarterly NFRD reporting and drives thematic deep-dives and reviews. In addition, ORM challenges the first line of defense (1LoD) on key metrics, thresholds, and limits that shape the bank’s Risk Appetite Statements—ensuring that operational risk is managed in a structured, consistent, and forward-looking manner. The team works together with the Amsterdam-based ORM team as an integral team across all ORMrisk-areas

The NFR Specialistfor Operational & Processing Risk in Hubs Romania isresponsible for advancing Processing Error Risk and PARP (Product Approval and Review Process), as well as for acting as the local NFR for Global Business and Support Functions including their specific business line control standards

It reports hierarchically to theLeadOperational Riskin Hubs Romaniaand functionally totheLead ofCoE'sOperational &Processing Risk, Fraud Risk and Physical Security Riskin Amsterdam, The Netherlands

Your day to day

• Contribute to setting policies in collaboration with the NFR Framework & Control team;

• Challenge and advise on control standards and frameworks to ensure robust risk management;

• Oversee the embedding of PARP processes and KRIs (Key Risk Indicators) in the organization;

• Act as the local NFR for Global Business and Support Functions, for Processing Error Risk, PARPriskand business line specific control standards;

• Contribute to deepdives and reviews related to Processing Risk, PARP risk, collaborating with various teams;

• Support local NFR teams withexpertiseand guidance;

• Monitor regulatory developments and communicate requirementsinternal;

• Contribute to clear reporting and escalation of material risks;

• Shapes ING’s approach to operational and processing risk, directly supporting the bank’s integrity and resilience.

Specific Tasks

• Contributeto policysettingand simplification for processing risk and PARP.;

• Oversee the maintenance and rollout of NFR-owned documents and templates;

• Challenge1LoD (First Line of Defense) documents and templates for compliance and effectiveness;

• Support local NFR teams withexpertiseandresolvingescalations;

• Support senior management in their decision making;

• Monitor and reportonProcessingError Risk and PARP across the bank.Acting as local NFR for Global Business and Support Functions, including businessline specific control standards;

• Contributeto thematic deep dives and reviews on operational risk;

• Communicateregulatory requirements and best practices to stakeholders.

Whatyou’llbring to the team

• Universitydegree in Economics, Econometrics, Engineering, or similar.;

• At least 3 years’experience in non-financial risk management roles across 1LoD, 2LoD,or3LoD;

• Familiar withProcessingRisk, PARP, and relevant regulations (e.g., EBA Guidelines, payments regulation).Familiar with Wholesale Banking and FM activities;

• Familiar with (operational)risk management;

• Strong ability to work well with others, communicate clearly, and build positive relationships with team members and stakeholders;

• Analytical mindset with sound judgment and decision-making abilities;

• Cultural sensitivity and ability to work across geographies.

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