Job Description

Type: Permanent
Hours: Full time
Location: Wellington
Business Group: Engagement and Data Innovation
Branch: Regulatory and Identity Services
Salary: $77,380 - $96,295

We’re looking for an Operational Policy Analyst to join our Engagement and Data Innovation group at Te Tari Taiwhenua, the Department of Internal Affairs.

The Regulatory and Identity Services branch is responsible for regulatory systems and functions related to charities, gambling, anti-money laundering and countering financing of terrorism (AML/CFT), digital safety, passports, civil registries, citizenship and identity management. The branch also delivers identity products and services that enable customers to register their life events, access services from other public and private sector agencies and businesses, and travel seamlessly overseas.
The branch has programmes of work and support functions that include data analysis and insights, information sharing, forecasting, systems, service design, risk and assurance, intelligence and investigations, engagement and education, operational policy, product innovation, international product strategy and commercial.
This role is about turning policy and legislation into practical, fit-for-purpose tools that help our frontline teams do their work well. You’ll lead the design and delivery of operating models, procedures, standards, and guidance that support our regulatory systems - including anti-money laundering, gambling, charities and digital safety.
You’ll bring strong analytical skills, a collaborative mindset, and a clear understanding of how operational policy connects to real-world outcomes. You’ll also help shape business improvements and support change across the Directorate.
We’re looking for someone who:

• Has experience in regulatory or operational policy work
• Can translate complex legislation into clear, usable processes
• Is confident leading projects and supporting others
• Understands the importance of working in partnership with Māori under Te Tiriti o Waitangi
• Communicates clearly and builds strong relationships across teams and sectors
• Holds e relevant degree in fields such as law or policy, or equivalent experience

This is a chance to make a meaningful impact in a team that values collaboration, innovation, and doing things well for the communities we serve.

Applications close: 5pm, Monda, 12 January 2026.
For more information please contact: Natalie.Stagg@dia.govt.nz
To review the full job descri​ption, please click here If you are unable to follow the link, please review the full job description on our careers website. At the Department of Internal Affairs, the work we do makes New Zealand a better place for those born here, and those new New Zealanders who have chosen to call this country home.