At Quento Technologies S.A., the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.
At Quento Technologies S.A. we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies S.A. seeks a highly motivated and experienced Operational Platform Specialist to be responsible for ensuring the availability, performance, and reliability of critical business platforms across all support levels (L1–L3). The role involves hands-on troubleshooting, incident resolution, and proactive system monitoring. Acting as a key bridge between operations and engineering, the specialist drives continuous improvement and service stability. The position requires strong technical expertise, customer focus, and the ability to manage complex incidents efficiently. Collaboration with cross-functional teams is essential to maintain high service standards.
Your responsibilities will entail:
Requirements
Autonomy on troubleshooting & Resolution at different layers:
Benefits
Your Life @ Qualco Group
On top of challenging work environment, we are offering:
💸 Competitive compensation, ticket restaurant card, and annual bonus programs
💻 Cutting-edge IT equipment, mobile and data plan
🏢 Modern facilities, free coffee and beverages, indoor parking, and company bus
👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
🏝️ Flexible working model, hybrid benefits & home equipment benefits
🤸♂️ Onsite gym, wellness facilities, and ping pong room
💡 Career and talent development tools
🎓 Mentoring, coaching, personalized annual learning and development plan
🌱 Employee referral bonus, regular wellbeing, ESG and volunteering activities
Your race, gender identity and expression, age ethnicity or disability make no difference in Quento Technologies S.A. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Disclaimer: Quento Technologies S.A. collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.
Founded in Greece over 25 years ago, Qualco Group has been a leader in financial technology, one of the world’s fastest-growing sectors. Evolving from a pioneering IT company, it has grown into one of the country’s most forward-thinking firms, providing advanced solutions for banking and a wide range of financial institutions.
With a strong leadership team, flexible organisational structure, strategic partnerships and a targeted growth plan, Qualco Group maintains a strong competitive advantage as it develops proprietary technology, offering advanced and specialised solutions to 140 clients in 30 countries. In addition, through the Qualco Foundation, the Qualco Group is substantially active in social responsibility matters.
Today, the imperative need of financial institutions to undergo digital transformation, upgraded technology solutions, AI applications, and data utilisation creates an environment of opportunity and prospects for a provider that offers integrated one-stop-shop solutions, like the Qualco Group. With a commitment to harnessing technology as a catalyst for positive change, Qualco Group continues to create real value for businesses, society and the economy.
