Job Description

Operational Manager

• Oversee the production process from start to finish.
• Develop and implement plans to meet production goals and deadlines.
• Schedule and coordinate production activities to ensure maximum efficiency.
• Identify and resolve production-related problems promptly.
• Manage production team and monitor to ensure they follow internal processes.
• Ensure the quality of the end product meets customer expectations.
• Monitor inventory levels and work with internal teams to order materials as needed.
• Ensure compliance with safety and environmental regulations.
• Maintain accurate records of production data and costs.
• Work with GC and the Asia team for IB3 service center setup to meet the schedule
• Lead HOU team to update the service center status weekly for CSP customers with solutions/action.
• Based on the RMA return forecast, to well manage the team to fulfill demand and allocate resources timely manner.
• Consolidate service operation issue/problem with solution and escalate to the Asia team/top management/HOU MP team for support time
• Monitor HOU service overall performance and expense with reasonable action for recovery with the team together to meet the target and balance cost and performance.
• Perform other duties as assigned.

• Must be proficient with Microsoft Office 365.
• Must have hands-on experience in SAP.
• Must have great interpersonal communication, collaboration and leadership skills.
• Must have ability to remain flexible in a dynamic work environment.
• Excellent organizational, analytical, problem solving, and prioritization skills.
• Proven ability to function independently and be able to multi-task.

• Bachelor’s degree in Manufacturing, Industrial Engineering, or a related field is preferred.
• Must have at least five (5) to seven (7) years of production planning experience, in a manufacturing environment preferred.