The Operational Excellence Specialist will drive efficiency, consistency, and performance across AJW’s global aviation operations. This role focuses on improving processes and embedding scalable ways of working that enhance service delivery and cost performance.
Working across supply chain, logistics, technical, and commercial functions, the role plays a key part in delivering smarter, more efficient operations supporting AJW’s mission to transform aviation efficiency.
Analyse current processes to identify inefficiencies, risks, and improvement opportunities
Design and implement process improvements to enhance performance and consistency
Use data to track operational performance and measure improvement impact
Support standardisation of processes across teams and locations
Work with stakeholders to embed changes and ensure adoption
Contribute to automation and better use of systems and technology
Support continuous improvement initiatives across operations
Provide clear reporting on performance, risks, and outcomes
Experience in operational excellence, process improvement, or similar roles
Strong analytical skills with the ability to interpret data and identify trends
Experience working in aviation, supply chain, logistics, or technical environments
Ability to map and improve processes (Lean or similar methodologies)
Strong stakeholder engagement and communication skills
Experience using data tools (Excel or similar)
Experience in aviation or MRO environments
Knowledge of Lean, Six Sigma, or continuous improvement frameworks
Exposure to automation or digital transformation initiatives
Experience with ERP systems (e.g. Quantum, AMOS)
At AJW, we’re more than just a business—we’re a global team shaping the future of aviation. We connect, supply, and deliver to keep the world moving, and we invest in the people who make it happen. When you join us, you’ll be part of an innovative, supportive, and inclusive workplace where you can grow and thrive. Here’s what we offer:
A team fun budget to bring colleagues together.
Free access to LinkedIn Learning to support your development.
A discretionary bonus and healthcare
We encourage five days a week in the office to strengthen teamwork, collaboration, and development. However, we understand personal circumstances vary, and we support flexibility where needed. Some roles may require more in-office presence to meet business needs, but we’re committed to finding the right balance for our team.
Watch the video below to discover who we are, what we do, and why AJW could be the perfect place for your next career move.
To recruitment agencies: AJW Group will not accept unsolicited or speculative agency CV’S and will not be responsible for any fees related to unsolicited CVs.
AJW Group is a world-leading independent component parts, repair and supply-chain solutions provider, transforming efficiency in commercial, business, and defence aviation.
The company has established mutually beneficial, trusted partnerships to transform aviation efficiency, utilising its extensive vendor supply chain to lead the industry, increasing efficiency and customer value.
A key part of AJW Group is AJW Technique (AJWT), a 220,000 sq. ft. state-of-the-art component MRO facility based in Montreal, Canada. An additional MRO hub, AJWT Europe, opened in October 2021.
Core service areas include: part sales and support, contracted component support, component MRO, supply-chain solutions, asset management, engine services, aircraft interiors, battery repair and overhaul, and leasing of aircraft spare parts and engines.
AJW has operational hubs and local offices across Africa, Asia Pacific, China, CIS, Europe, Latin America, Middle East, and North America.
AJW Group offers 24/7/365 support and operates an outstanding Aircraft On Ground (AOG) service.
