PwC

Operational Excellence Senior Associate

PwC  •  $70k - $116k/yr  •  Toronto, CA (Onsite)  •  2 days ago
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Job Description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Senior Associate

& Summary

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

In digital project management at PwC, you will oversee and coordinate digital projects, enabling successful delivery within budget and timelines. Your work will involve utilising strong organisational and communication skills to effectively manage cross-functional teams and drive digital transformation initiatives.

The Opportunity:

As anOperational Excellence Senior Associate,unlock your potential and embrace the chance to drive meaningful outcomes that’llelevate your career. Your role will include, butisn’tlimited to:

  • Utilize Lean and Six Sigma methodologies (e.g., Business Process Mapping, Value Stream Mapping,Trainingand other continuous improvement strategies) toidentifyandeliminatewaste while incorporating digital tools to enhance efficiency and effectiveness. Work in the context of larger scale transformation with multiple stakeholders

  • Support the production of high-quality deliverables on time and on budget, closely collaborating across Strategy & Transformation teams and stakeholder groups, ensuring alignment with the Project Sponsor’s expectations

  • Develop andmaintainstrong relationships with decision-makers, ensuring buy-in for proposed solutions. Effectively communicate andfacilitateengagement across virtual platforms. Support teams through behavioral change journeys through coaching and other means

  • Deliver workshops and presentations to provide insights and promote continuous improvement. Utilize collaboration tools for virtual facilitation whererequired

  • Use AI, data tools, such as Excel or Power Apps, to develop data models and dashboards to promote continuous improvement

  • Contribute to the development of program visions and innovative approaches within the Operational Excellence community, placing emphasis onleveragingemerging technologies to achieve sustained outcomes

  • Contribute to the development of the Operational Excellence team’s vision, evolution, and collaboration within the Strategy & Technology group

What You'll Bring:
Your skills, knowledge, and experiences are what set you apart.Here'swhat we look for:

  • Hands-on progressiveprofessional experience with a focus on Lean Management, process mapping, stakeholder collaboration, working with high-performing teams, andutilizingtechnology to support operational improvements

  • Self-motivated, ability to self-manage and prioritize multiple competing tasks, and deliver with quality. Ability to take and apply feedback. Ability to work within ambiguous environments

  • Ability to analyze complex problems, evaluate information, and ensure that the presented solutions are based on facts and data

  • Familiarity with implementing process re-engineering strategies, such as Lean and Six Sigma. A Lean Six Sigma Yellow, Green is considered an asset

  • Experience using AI to both deliver improvement to clients is considered a strong asset and differentiator

  • Interest in continually upskilling and a curiosity for emerging technologies and their applications in operational excellence. Experience with tools and techniques thatfacilitatedigital transformation is notrequiredbut is an asset

  • Excellent verbal communication skills and ability to present complex ideas in a clear, simplified manner. Ability to engage with stakeholders of any seniority in a professional manner

  • Experience with in-person and virtual meetings or workshop facilitation. Familiarity with design thinking, co-creation, personas, or journey mapping is notrequiredbut is an asset

  • Openness to learning new tools and adapting to virtual and client environments

  • Strong commitment to diversity and inclusion,a high levelof personal integrity, energy, and a passion for positive change

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $69,600 - $116,100. The posted salary rangerepresentsthe expected hiring range for PwC locations in major citycentres Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary isdeterminedby your skills, experience,qualificationsand work location. In addition to base salary, eligible employees may have opportunities toparticipatein variable incentive pay programs which are designed to reward individual and firm-wide achievements.We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation.During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Agile Team Dynamics, Analytical Thinking, Application Lifecycle Management, Atlassian Jira Align, Azure DevOps Server, Change Control Processes, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Operations, IT Project Implementation, IT Project Lifecycle, IT Project Management (ITPM), Jira Software, Learning Agility, Microsoft Project, Optimism {+ 14 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

PwC

About PwC

At PwC, we help clients drive their companies to the leading edge. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help build, accelerate and sustain momentum. Find out more at www.pwc.com.

PwC: Audit and assurance, consulting and tax services

PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
, GB
Year Founded
Unknown
Website
pwc.com
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