Job Description

• Full Time 4 year contract
• TRP from $243,631pa (base $214,849 + 12% super + $3000 professional fees)
• 5 weeks annual leave
• Hybrid, flexible working environment, including some work from home days.
• Location: Caboolture/Strathpine

As part of an exciting evolution in the Planning Directorate, our Development Services department have introduced six new Manager roles to strengthen leadership and support our growing community. These senior leadership positions offer the opportunity to shape how we work, influence key decisions, and lead high-performing teams in a forward-thinking environment.

As part of our new leadership structure, reporting to the Manager of Development Services, in the role of Operational Development Services Manager you will lead a high-performing operational services function within our Development Services team. This is a key leadership role responsible for driving service excellence, operational consistency, and continuous improvement across a complex and fast-evolving environment.

This role sets the direction for operational services, driving governance, performance, engagement, communications and business improvement initiatives that support both current delivery and future growth.

You will play a critical role in aligning strategy with execution, ensuring legislative compliance, and enhancing the way we engage with our community, stakeholders, and industry partners.

Key responsibilities include:

• Leadership & Performance – Lead multidisciplinary teams, fostering a high-performance culture, setting clear standards, and delivering consistent, high-quality development services outcomes
• Planning Directorate Leadership - Contribute to the establishment and modelling of a positive, values based culture as a key member of the Directorate leadership cohort supporting cross directorate priorities and outcomes
• Strategy to Delivery – Translate strategic priorities and policy into practical frameworks, workflows, and service models that ensure efficient, consistent operations and support future growth
• Stakeholder Engagement – Build strong relationships with Councillors, government agencies, industry, and the community, leading consultation on major developments and driving positive engagement outcomes
• Communication & Governance – Deliver clear, coordinated communication and engagement plans aligned with corporate strategy, ensuring compliance with legislative, probity, and governance requirements
• Operational Excellence & Compliance – Oversee performance across safety, statutory, and contractual obligations, driving continuous improvement, consistency, and efficiency in systems and processes

_Operational Development Services Manager.pdf

About you

You are an experienced leader, able to deliver efficient, compliant, and community-focused services in a high-demand environment. You bring strong operational and governance expertise, balancing priorities while driving performance and continuous improvement. A capable people leader, you build high-performing teams and engage effectively with Councillors, stakeholders, and the community, applying sound judgement in a complex environment.

To succeed in this role, you will have:

• Extensive experience in business improvement communications, operational coordination or planning related functions within local government or similar environments
• Demonstrated success leading multidisciplinary teams and driving high performance outcomes
• Strong experience in strategy, policy development, and organisational change
• Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels
• A highly analytical and outcome-focused approach, with the ability to manage competing priorities
• An awareness of political, economic, and industry trends impacting local government and development services

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.
• Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Find a better work-life balance with a hybrid, flexible working environment with some work-from-home days.
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling service, leader support hotline
• Our Caboolture/Strathpine office has local parking on site and is close to public transport networks, making for an easy commute.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

Click on the 'Apply Now' button below to complete your online application. Please upload a current resume that demonstrates how you meet the requirements for this role. You will also have the option to add a cover letter should you wish.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

To obtain further details please contact our Careers team at careers@moretonbay.qld.gov.au

For more information about City of Moreton Bay and to stay across what's happening in our city, follow us on LinkedIn

Your Future City.
See it. Shape it. Live It.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.