Join the team that keeps water flowing and communities thriving.
At Anglian Water, we know that every drop counts — and behind every reliable service is a team of dedicated people making it happen. Our IMR Water Recycling Team plays a vital role in maintaining the systems that help deliver sustainable water management across the region.
We’re looking for practical problem-solvers and team players who want to make a real difference. In this role, you’ll help to improves efficiency and protect our environment for future generations to come. No two days are the same — from diagnosing faults to delivering hands-on solutions in the field, you’ll be part of a team that keeps our water recycling operations running smoothly.
If you enjoy being part of a supportive team that takes pride in doing meaningful work, this could be the opportunity for you. At Anglian Water, you won’t just build a career — you’ll help safeguard one of our most precious resources.
We are seeking a highly organised and proactive Operational Administrator to support our IMR Water Recycling team. This role plays a critical part in ensuring the smooth co-ordination of operational activities, enabling field teams to deliver efficient, high-quality maintenance repair services that meet regulatory and customer expectations.
As a key member of the team, you will act as a central point of coordination between internal departments, alliance partners, and field operatives. You will help maintain accurate records, streamline processes, and support performance tracking, contributing directly to the reliability and effectiveness of water recycling operations.
Coordinate and schedule maintenance repair activities across alliance partners and internal teams
Maintain accurate operational records, systems, and documentation in line with compliance requirements
Act as a point of contact for queries from field teams, contractors, and stakeholders
Monitor and report on performance metrics, highlighting trends and areas for improvement
Support the processing of work orders, invoices, and operational data
Assist in continuous improvement initiatives to enhance efficiency and service delivery
Strong organisational skills with the ability to manage multiple priorities effectively
Excellent communication skills, with a collaborative and stakeholder-focused approach
High attention to detail and accuracy in data handling and reporting
Proficiency in Microsoft Office and operational systems (e.g., scheduling or asset management tools)
Problem-solving mindset with the ability to adapt in a fast-paced environment
Proactive and self-motivated, with a commitment to continuous improvement
Personal private health care
25 days annual leave – rising with length of service
Flexible working
Competitive pension scheme – Anglian Water double-matches your contributions up to 6%
Bonus scheme
Flexible benefits to support your wellbeing and lifestyle.
Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.
This opportunity is open to all internal candidates. However, in accordance with our redeployment process, priority will be given to colleagues whose roles are directly impacted and are at risk of redundancy. Applications from those not at risk of redundancy will only be considered if no suitable candidates from the affected group are successful.
If you feel you have what it takes to add value to the team, then please apply today.
Anglian Water supply water and water recycling services to more than six million domestic and business customers in the east of England and Hartlepool. Our services are at the heart of every single family and community in our region. We clean water to the highest standard, deliver it to millions of homes, and carefully manage it to ensure it never runs out.
We’re the largest water and water recycling company in England and Wales by geographic area. We’re also one of the driest regions in the country, with just 600 millimetres of rain each year, on average a third less than the rest of England. In fact some areas have a lower annual rainfall than Jerusalem. That’s why it’s vital that we look after the water that we’ve got.
