POSITION TITLE Executive - D365 Admin Support
REPORTING TO: Manager – D365 Admin Support
LOCATION: NOIDA, India
We are looking for D365 Admin Support executive to handle the invoices and Billing on D365. Work on the Amadeus Queues and Salesforce queries. The successful applicant will possess strong understanding of Billing and Invoicing activities or Travel background with good knowledge of GDS Refunds, your work will play a major role in maximizing the customer experience related to Invoicing and refunds. You should have experience interacting and working with customers, maintaining the TAT. You should also have excellent organizational skills and be able to handle time-sensitive tasks.
Responsibilities:
Monitors GDS refund queue, General invoicing, Invoice/Reporting adjustment, Credit notes, delivery of invoices timely, Interaction with customers on Salesforce queries, BSP/ARC reconciliation
Requirements and skills:
Two to four years of work experience as Travel consultant or Credit controller
Good Knowledge on Amadeus
Good knowledge of Refunds in GDS or Billing/Invoicing
Good MS Excel skills
English fluent (Written and oral)
Experience on D365 is good to have
Graduate with any discipline
Minimum Experience: 2-4 Years for Executive / 5 years for Sr Executive
Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.
Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.
1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.
And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.
We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.
Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.
With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.
Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.
Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.
We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom.
