Job Description

REQ14352 Operation Technician (Open)

Wardrobe Operation Technician is responsible to perform the daily duties of various sub-teams within the Wardrobe and Costume Department. These include the maintenance of costumes, headpieces, wigs, accessories, and shoes, as well as duties involving show pre-set, laundry, makeup, hair and wigs and other performer dressing needs.

PRIMARY RESPONSIBILITIES:

• Dresser roles specifically maintain and follow the daily washing rotation keeping an efficient system and reporting any issues and suggestions. Pre-set performer’s costumes, headpieces, wigs, accessories, and shoes prior and during showtime, validations, and training sessions. Assist performer’s during show call, validations, and training with costumes, headpieces, wigs, accessories, and shoes with quick changes, as well as assist performers as needed with dressing needs.
• Technical sewing roles specifically develop and build a working knowledge on the maintenance of costumes and accessories; including hats, footwear, and masks for a large scale show. Develop experience and working knowledge in effective fitting techniques and efficient alterations. Develop an understanding and knowledge of a wide range of fabrics from neoprene, stretch, vinyls, and plastics. Develop a professional working knowledge and experience in pattern cutting and manipulation. Assist with documenting and record keeping of all pattern notes and modifications. Be responsible for construction techniques and costume construction for costumes, accessories, millinery, and footwear as required.
• Wig/Hair/Make up roles are specifically responsible for performer’s makeup application and removal before, during, and post-show. Responsible for Daily Maintenance of Wigs and Headpieces with hair. Responsible for Wig and Hat Fittings (hat fittings in conjunction with technical sewing role).

All roles are responsible for the below:

• Assist in Show Laundry.
• Responsible for reporting costume/footwear/haberdashery workshop supply needs
• Adhere to and enforce safety policies.
• Respect and adhere to deadlines. Maintain and follow the daily washing rotation keeping an efficient system and reporting any issues and suggestions to supervisors.
• Adhere to all company policies and procedures
• Report accidents, injuries and unsafe work conditions to superiors and relevant departments
• Perform other reasonable job duties as assigned by superior from time to time

KEY PERFORMANCE INDICATORS:

• Ability to read and communicate in English, other languages are beneficial.
• Professionally presented and behaved.
• Timely completion of delegated tasks with accuracy.
• Must be able to lift heavy objects.

QUALIFICATIONS:

Experience:

• Experience in a position in theatrical wardrobe.
• Solid background in show operations with knowledge of costume care and maintenance.

Education:

• University graduate in a related field.

Skills / Competencies:

• Technical sewing roles must be fully experienced and proficient in the use and maintenance of all technical wardrobe machinery and equipment. Required to have a strong background in practical techniques, machine and hand sewing skills to manage the maintenance of the show. Have knowledge and experience in pattern cutting and manipulation, fittings, alterations, and building techniques.
• Wig/Hair/Make up roles must have a strong background in airbrush make up and wig ventilation techniques.
• Dresser roles must have theatrical backstage experience in a fast-paced environment with basic sewing and repair skills.