Amazon

Operation Program Manager, Product Operations

Amazon  •  Shenzhen, CN (Onsite)  •  9 hours ago
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Job Description

Orchestrate Echo, Kindle, Fire TV's next-generation product launches from Proto to mass production, driving technical excellence across global engineering builds and validation milestones. Transform complex hardware-software requirements into market-ready streaming devices, leading cross-functional teams through DFM, firmware integration, and flawless product delivery.

Key job responsibilities
Product Development Leadership
Champion end-to-end NPDI programs from concept to mass production, driving technical milestones through EVT/DVT/PVT phases
Orchestrate product requirements and engineering deliverables across global development teams, ensuring design excellence and timeline adherence
Launch Management
Develop and execute comprehensive launch strategies, identifying critical paths and implementing risk mitigation plans
Lead build readiness reviews and production qualification, managing ECOs and manufacturing ramp while maintaining quality standards
Cross-functional Program Management
Synchronize complex deliverables across Industrial Design, Hardware, Software, Supply Chain, and Quality Engineering, ensuring seamless integration
Drive executive decisions through data-driven insights on launch timing, BOM cost targets, and quality metrics while managing dependencies
Technical Operations
Spearhead DFM optimization, pilot builds, and engineering samples while ensuring robust firmware integration and validation
Own reliability testing and qualification processes, driving rapid resolution of technical issues through root cause analysis

A day in the life
Real-time build support and issue resolution
Manufacturing capacity and automation planning
Cross-site coordination (US/Asia)
Production readiness and scale strategy
Yield optimization and quality metrics
Resource allocation across builds

About the team
Join an elite team of consumer electronics manufacturing veterans who drive Echo, Kindel, Fire TV from prototype to mass production. Collaborate with seasoned New Product Development Introduction (NPDI) experts who understand the precision demanded in scaling from build sheets to millions of units, while maintaining Amazon's high bar for quality and innovation."

Basic Qualifications


- 5+ years of program management or technical project management experience

Preferred Qualifications

- Experience managing and delivering product quality or testing

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon

About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Seattle, WA
Year Founded
Unknown
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