Transaction Processing & Monitoring:
Reconcile domestic and cross-border transactions
Monitor transaction flows across regional systems and ensure timely execution within SLAs.
Investigate and resolve transaction discrepancies, exceptions, and failed payments.
Compliance & Risk Management:
Ensure all transactions comply with internal policies, regulatory requirements
Support anti-money laundering (AML) checks and suspicious transaction reporting (STR) processes.
Maintain audit trails and documentation for transaction records.
System & Process Support:
Utilize core banking systems (e.g., T24, Finacle, or other OCBC platforms) and regional operational tools.
Assist in testing and implementation of system enhancements related to transaction processing.
Participate in process improvement initiatives to increase efficiency and reduce operational risk.
Cross-functional Coordination:
Liaise with branches, regional teams, treasury, compliance, and IT to resolve transaction-related issues.
Provide operational support to clients and internal stakeholders during peak periods or system outages.
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.
OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
