Job Description

Lead Testing operations by ensuring safe, efficient, profitable, and high-quality service delivery while developing people, customers, technology, and operational performance.

Responsibilities

• Align operational activities with strategic service goals and business objectives.
• Maintain regular communication with leadership, highlighting opportunities, risks, and operational challenges.
• Support execution of operational improvement initiatives and long-term growth plans.
• Review financial performance against forecast and budget and implement corrective actions when required.
• Analyze trends, variances, costs, revenue, and gross margin performance.
• Recommend workforce and organizational structure adjustments based on activity levels and business requirements.
• Approve operational expenditures and monitor budget compliance.
• Review contracts to maximize revenue and minimize commercial leakage.
• Drive upselling opportunities and margin improvement initiatives.
• Oversee delivery ticket creation and support timely invoice and cash collection.
• Monitor forecasting accuracy, DSO, DTI, disputed invoices, revenue accruals, and forecast performance.
• Lead operational execution, resource planning, personnel utilization, and asset utilization.
• Manage inventory levels, storage, preservation, maintenance, and deployment of assets.
• Conduct inventory audits and cycle counts to ensure stock accuracy.
• Collaborate with global teams to improve demand forecasting and resource planning.
• Monitor R&M cycle time, inventory turns, overtime, asset utilization, and DSI performance.
• Lead operational readiness and deployment of new testing technologies.
• Support field trials, technology qualification programs, and launch plans.
• Optimize resource allocation for new technology implementation.
• Drive revenue growth through adoption of new technologies and services.
• Act as the primary operational interface with customers.
• Build and maintain trusted relationships with customer management.
• Work closely with Sales and Technical Sales teams on market growth opportunities.
• Review tenders, bids, and commercial proposals from an operational perspective.
• Promote collaboration between Sales, Service Quality, and Operations.
• Drive customer satisfaction and service excellence.
• Ensure full compliance with HSE regulations, company policies, and local legal requirements.
• Lead incident investigations, JHAs, RCAs, safety meetings, and risk mitigation activities.
• Promote Stop Work Authority and injury prevention campaigns.
• Monitor operational reports, equipment performance, and service execution metrics.
• Respond quickly to operational disruptions and equipment failures.
• Implement continuous improvement initiatives focused on reliability, efficiency, and service quality.
• Ensure compliance with quality standards, SOPs, quality plans, and end-of-well reporting requirements.
• Manage Management of Change (MOC) processes and corrective/preventive actions.
• Monitor operational KPIs including NPT, IFD, LTIR, PVIR, TRIR, HSE engagement, and compliance performance.
• Monitor team performance and provide coaching, guidance, and feedback.
• Ensure personnel training, competency, and qualification requirements are achieved.
• Assign responsibilities and oversee daily operational activities.
• Conduct performance reviews and implement development plans.
• Support succession planning, mentoring, and career progression initiatives.
• Develop training and competency plans for new and developing employees.
• Monitor mandatory training completion, competency compliance, and localization programs.
• Drive employee engagement, retention, and organizational capability development.

Skills

• Strategic planning and operational execution.
• Financial management, budgeting, forecasting, and margin optimization.
• Workforce planning and organizational effectiveness.
• Inventory management, asset utilization, and lean operations.
• Demand forecasting and resource planning.
• Testing technology deployment and operational readiness.
• Customer relationship management and stakeholder engagement.
• Tender, bid, and commercial proposal review.
• HSE leadership and regulatory compliance.
• Incident investigation, risk assessment, JHAs, RCAs, and MOC processes.
• Continuous improvement, reliability, and service quality management.
• Quality standards, SOP compliance, and operational reporting.
• Leadership, coaching, mentoring, and team development.
• Performance management, succession planning, and employee engagement.
• KPI management, including revenue, gross margin, forecast accuracy, customer satisfaction, personnel utilization, inventory performance, DSO, DTI, safety, and competency compliance.

Qualifications

• Bachelor Degree in Engineering or any related field.
• 10 to 15 years of relevant Oil & Gas operations experience.
• Minimum 5 years of experience in Testing, Well Testing, Production Testing, Flowback, Surface Well Testing, or related intervention services.
• Minimum 5 years in a leadership or management role with direct responsibility for personnel, operational execution, and financial performance.
• Demonstrated experience managing multi-disciplinary teams and field operations.