Job Description

• Internal/External Interactions
  • Internal
    • Group's central support group in oversea
    • Group's other entities in Myanmar, including HR, Finance/Accounting, and other service support groups
  • External
    • Shareholding partners, landlords, supply chain, HR and other matters as appropriate
    • Franchisors, logistic companies, marketing & PR agencies, contractors, designers, logistic companies, suppliers. etc.
    • Government authorities, legal advisors, auditors, business community as appropriate
• Functional Responsibilities
  • Project management
    • Develop the brand’s presence in Myanmar as per company’s development plan
    • Contribute to an efficient supply chain system to improve operations’ profitability
    • Manage the openings of each store (design/ construction, opening ceremony, recruitment/training)
  • Operations
    • Ensure all restaurants operate at a high quality level with emphasis on customer service while adhering to company standards and procedures
    • Ensure execution of operating standards that optimize returns on assets, increases sales and improves profits
    • Ensure crisis management system is followed as requires to maintain efficient operations
    • Keep a low COG through implementation of operation excellence system, inventory control and marketing campaigns
  • People development
    • Take appropriate employment actions to ensure quality of management and proper staffing levels
    • Coach and develop store management team in the achievement of company standards and their personal development plans
    • Lead the team to create, develop and update any related procedures/ systems
    • Ensure proper training phases are successfully completed of all company restaurant personnel in relation to their development
    • Utilize a communication process to ensure all staff are aware of expectations and performance standards
  • Marketing
    • In coordination with the franchisor and Group’s central support group in oversea, participate in the creation and implementation of a yearly marketing plan for the brand;
    • Apply the franchisor’s overall Brand Strategy to Myanmar, taking into account local market conditions & customer preferences
    • Create a competitive product mix and pricing tactics
    • Ensure good public relations, enhancing and preserving a good company image
    • Participate in the development of a strong brand awareness via effective advertising and promotion
• Financial Responsibilities
  • Responsible for bottom-line results of the brand.
  • Preparation of annual business plans with sales forecasts, P&L estimations and capital expenditures
  • Analyze and report weekly on controllable, sales and profits to ensure accurate and timely financial tracking
  • Must be competent in developing and recommending operating plan and budget in addition to ensuring meeting established budgetary guidelines
• Travel Requirements
  • Position mainly based in Yangon with future developments in the main cities of Myanmar. Occasional travels to oversea for internal meetings and training with the franchisor.
  • Able to work on weekends /public holiday when activity requires