Key purpose:
To manage customer services, meet and exceed business objectives and ensure the consistent achievement of all third-party logistics KPIs. The Operations Manager must be able to develop new or improve processes, be able to document and train staff, build reports, and analyse data, as well as communicate, instruct and work together with our distributor to ensure all SLAs are met.
Duties and responsibilities:
Qualifications and experience:
Ithemba Recruitment is an organisation that specializes in the placement of quality candidates in various industries.
We at Ithemba recruitment are “specialist generalists” we have the understanding that the we are able to recruit for a wide range of positions in various job functions that clients may require because we prefer to be seen as specialists for our clients needs and culture rather than specialists in a specific sector.
We feel that any position can be qualified by the correct understanding of people rather than what field they work in. We feel that by communicating effectively with candidates and having respect for their needs, requirements and time – we are able to form relationships and properly understand our candidates and the culture that they would fit into so as to service our clients’ needs more effectively. You could possibly classify us as “Versatilist”.
Whether you are in need of a new member of staff or as we like to call it "a new family member" or if you are in search of a new opportunity our consultants are ready to take your call.
