SMBC Group

Operation Leader (Support for internal IT systems) - IT Management Section

SMBC Group  •  Japan (Onsite)  •  18 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Business Overview

Rakuten is Japan's largest marketplace and an internet ecosystem that provides over 70 wide-ranging services including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networks. While Rakuten operates more than 140 services worldwide, the Communications & Energy Company is a business division that develops information and communications services, including mobile phone services, as well as electric power and energy-related businesses.

※Please check Rakuten Communications & Energy Company services at the link below※

https://corp.rakuten.co.jp/about/company/communications_energy.html

 

Department Overview

IT Governance Management Department has the mission of formulating IT strategy and governance to achieve Rakuten Mobile's strategic objectives and optimizing the internal IT environment that strengthens company-wide internal IT policies, processes, systems, and the enterprise as a whole.

IT Management Section is responsible for executing various initiatives based on IT Governance Management Department's mission and deploying them company-wide.

 

Position:

Why We Hire

Recruitment drive to strengthen our organization.

 

Position Details

You will be employed by Rakuten Group, Inc. and will be responsible for driving forward various IT environments at Rakuten Mobile, Inc.

Specifically:

- Responsible for practical tasks concerning the management of operational tools within the target department.

This includes establishing management systems, providing explanations to the target department, and subsequent operational support.

- Achieving centralised management of software and BI tools used individually by each department.

- Establishing provisional mechanisms (such as Microsoft Forms) until the commencement of new system operations.

- Operating the internal IT management system.

- Conducting audits based on internal IT management regulations.

- Providing on-site implementation support for internal IT systems.

 

Work Environment

IT Governance Management Department as a whole has just under 20 members.

The IT Infrastructure Management Department currently has vacancies for one Manager (male, 60s) and one Member (male, 50s).

The organization as a whole has many mid-career hires, including not only those with telecommunications industry experience, but also many people with no industry experience. Therefore, the acceptance of mid-career employees is also smooth.

Even if you have no industry or practical experience, it is an environment where you can steadily grow while receiving support from experienced members.

 

Mandatory Qualifications:

- At least 3 years' experience managing or promoting BI tools within an organisation, such as as an in-house systems engineer or within an information systems department.

-Business-level English proficiency

 

Desired Qualifications:

-Work experience in the IT industry or telecommunications industry

-Experience with systemization and automation

 

Other Information:

Additional information on Location

Rakuten Crimson House

#business   #customersupport #communicationsandenergy #RakutenEnergy

SMBC Group

About SMBC Group

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 150 offices and 120,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo and Nagoya stock exchanges, and its ADRs trade on the New York Stock Exchange (NYSE: SMFG).

Americas: https://www.smbcgroup.com/

EMEA: https://www.smbcgroup.com/emea/

APAC: https://www.smbc.co.jp/asia/

Tokyo: https://www.smfg.co.jp/english/

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Tokyo, JP
Year Founded
Unknown
Website
co.jp
Social Media