NAFFCO GROUP

Operation Coordinator

NAFFCO GROUP  •  Dubai, AE (Onsite)  •  12 hours ago
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Job Description

We are seeking an organised, proactive and detail-oriented Operation Coordinator to support day-to-day operational activities across our UAE operations. The successful candidate will coordinate office and site logistics, support procurement and inventory activities, liaise with internal teams and external vendors, and ensure smooth administrative and operational workflows to help deliver projects on time and within budget.

Key Responsibilities

Operational Coordination

  • Coordinate daily operational activities across offices, workshops and job sites, ensuring effective communication between project teams, field staff and management.
  • Monitor project status and provide regular updates to project managers and stakeholders.
  • Assist in planning and scheduling of site activities, deliveries and contractor access to maintain project timelines.
  • Prepare and distribute operational briefs, meeting minutes and action trackers.

Procurement & Inventory

  • Raise purchase requisitions and coordinate with suppliers to obtain quotes, lead times and delivery schedules.
  • Manage inventory of consumables and spare parts, perform regular stock checks and liaise with warehouse teams to ensure adequate stock levels.
  • Track deliveries, inspect received goods and coordinate returns or replacements where required.
  • Support procurement processes, supplier onboarding and maintenance of supplier records.

Logistics & Vendor Management

  • Arrange transport, site access permits and logistics for materials, equipment and personnel.
  • Coordinate with third‑party service providers and subcontractors to confirm schedules, scope and compliance with safety and site requirements.
  • Maintain vendor contact lists and support vendor performance tracking and issue resolution.

Administration & Documentation

  • Maintain accurate operational records, purchase orders, delivery notes and service reports.
  • Prepare routine operational reports and dashboards for managers, highlighting risks, delays and resource constraints.
  • Support invoice verification, liaise with finance on payment queries and ensure timely submission of documentation.
  • Ensure all operational activities comply with company policies, quality standards and health & safety requirements.

Client & Internal Liaison

  • Act as a point of contact for internal teams and clients for operational queries and status updates.
  • Support coordination of site visits, client meetings and technical handovers.
  • Escalate operational issues promptly and follow up to resolution with relevant teams.

Qualifications

  • Diploma or Bachelor’s degree in Business Administration, Logistics, Supply Chain, Engineering or related discipline.
  • Valid UAE driving licence preferred.
  • Proficient with Microsoft Office (Excel, Outlook) and comfortable using CRM/ERP systems; experience with inventory or order-management systems is an advantage.
  • Good knowledge of operational procedures, procurement and basic inventory control.

Experience

  • 1–3 years’ experience in operations, logistics, procurement or coordination roles, preferably within construction, facilities, maintenance or industrial environments.
  • Experience liaising with suppliers, subcontractors and cross‑functional teams in a fast‑paced environment.
  • Previous exposure to UAE workplace practices and logistics is beneficial.

Skills & Competencies

Technical Skills

  • Strong organisational skills and proven ability to manage multiple tasks and competing priorities.
  • Good attention to detail and accuracy in documentation and data entry.
  • Ability to use Excel for basic reporting, tracking and analysis.

Behavioural Competencies

  • Effective verbal and written communication skills; professional when dealing with clients, suppliers and colleagues.
  • Proactive problem‑solver who escalates issues appropriately and follows through to resolution.
  • Team player who collaborates across functions and contributes to continuous improvement of processes.
  • Customer‑focused attitude with a commitment to delivering high quality operational support.

Key Performance Indicators (KPIs)

  • Timeliness and accuracy of order processing and delivery coordination.
  • Inventory accuracy and stock‑out reductions.
  • Response time to operational queries and resolution rates.
  • Compliance with documentation and health & safety requirements.

To apply, please submit your CV and a brief cover letter outlining your relevant experience and availability. We welcome applications from all suitably qualified candidates.

NAFFCO GROUP

About NAFFCO GROUP

NAFFCO was founded in Dubai, UAE to become the world's leading producer and supplier of life safety solutions. By recognizing the importance and convenience of having easy access to multiple safety services, we became specialized by offering complete solutions under one roof for all types of high quality firefighting equipment, fire protection systems, fire alarms, addressable emergency systems, security systems, custom-made vehicle such as fire trucks, ambulances, mobile hospitals and airport rescue firefighting vehicles (ARFF).

With the most talented and dedicated 15,000 employees from around the world, NAFFCO has over 2,000 passionate engineers and over 10 million square feet of manufacturing facilities. We are currently exporting to over 100 countries worldwide.

Our products have been consistently certified by UL, FM, BSI, LPCB and Global Mark according to the latest International Quality Standard for their strict adherence to ISO 9001 quality management systems and certified for ISO 14001 environmental management systems and BS OHSAS 18001 for occupational safety by UL DQS.

Our success is driven by our "passion to protect"​; our vision is to become the world's number one provider of innovative solutions in protecting life, environment and property.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Dubai, AE
Year Founded
1991
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