Job Description

Requisition No: 871572

Agency: Juvenile Justice

Working Title: OPERATING SYSTEMS PROGRAMMER I - 80080082

Pay Plan: Career Service

Position Number: 80080082

Salary: $1,780.37 Bi-weekly

Posting Closing Date: 03/23/2026

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The Department of Juvenile Justice (DJJ) salutes our heroes.

We are honored to have the opportunity to support our nation’s veterans and their families.

We value the service given to our country and support the hiring of service members and military spouses.

Please read this advertisement in its entirety before applying

Position Working Title IT Business Analyst (#80080082)

Job Title Operating Systems Programmer I

Location Knight Building, 2737 Centerview Drive, Tallahassee, Florida 32399

Contact Person Godfrey Ekata (850) 717-2330

Starting Salary $1,780.37 Bi-weekly ($46,289.62 Annually) (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)

This position will serve as a Business Analyst in our project management office (PMO), providing necessary coordination, guidance, and documentation for analyzing, creating, testing, and documenting systems and user requirements for the agency’s information technology (IT) projects.

DUTIES AND RESPONSIBILITIES

Responsibilities, duties, and activities include but not limited to the following:

• Gather and document systems and user requirements for Juvenile Justice software applications.
• Document business processes as required; Create system documentation using a variety of business analysis modeling techniques including but not limited to flowcharting, use cases, use case diagrams, user stories, story boarding, and requirements traceability matrices.
• Perform data analysis on existing data and presents solution options.
• Work with other management information systems (MIS) personnel and agency program representatives to ensure that products meet expectations.
• Perform internal testing for Juvenile Justice Information System and administrative systems.
• Assist in the development of test plans related to user acceptance testing (UAT) of created or developed systems/solutions.
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Facilitate meetings with agency representatives to ensure the objective of the meeting is obtained.
• Ensure timely and accurate verbal and written communication with team members, supervisor, Chief Information Officer, and agency representatives at all levels as needed.
• Provide customer assistance on issues involving computer uses, applications, and system utilization.
• Assist with Special Project Assignments as needed.

MINIMUM QUALIFICATIONS

• Proven experience with business and technical requirements elicitation, analysis, modeling, verification, and development of information technology (IT) systems.
• Demonstrated skills in IT project management, planning, organizing, and managing resources, and resolving user problems.
• Ability to interpret and communicate business and technical information verbally and effectively to project stakeholders to facilitate a productive team environment.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, and document work processes.
• Knowledge of computer operating systems at the desktop and server level, and ability to train agency employees to use applications; Knowledge of data modeling tools.
• Experience in eliciting and documenting business rules and/or processes.
• Ability to conduct fact finding research, work independently, plan, organize and coordinate work assignments, and to establish and maintain effective working relationship with others.
• Working experience with Microsoft Project, Microsoft Office with proficiency in Excel, Visio, or similar tools for creating diagrams, flowchart, and process flows.
• Excellent verbal and writing skills – must be able to present technical information in a written form that is clear and understandable to technical and non-technical stakeholders

PREFERRED QUALIFICATIONS

• Bachelor’s degree in information technology or related field.
• Two years of work experience managing IT projects.
• Proven experience with technical documentation in Project Management Office (PMO).

CANDIDATE PROFILE (application) must be completed in its entirety

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

SPECIAL NOTES

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.

DJJ participates in E-Verify (Employment Eligibility).

When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.