Responsibilities

IGT is the global leader in the design, development, manufacturing, distribution, and sales of computerized gaming equipment, software, and network systems. We are driven to be innovative – developing and delivering award-winning products and technology. Innovative thinking, career development, and the freedom to express new ideas in a casual environment create the dynamic IGT culture. The manufacturing operations environment at IGT is fast-paced and often challenging. IGT is currently accepting resumes for the role of IGT Operations Coordinator. The Operations Coordinator is a front-line position, reporting to the area Supervisor. This position supports the resolution of issues related to the logistics of material movement, and production flow through collaboration with numerous cross-functional departments.

• Oversees and coordinates staffing assignments in specified area(s) and assists the supervisor with direction of employees to meet daily goals.
• Solves problems in resourceful ways by taking immediate action and participating in the identification of root causes
• Ensures accurate and efficient material and production flow to meet established schedules
• Recognizes changes from routine practices and takes appropriate next steps utilizing critical thinking skills
• Motivates, trains and mentors less experienced employees to achieve department goals. This may include training of cross-functional employees on the procedures and processes of the assigned area
• Supports the activities of the area assigned to follow approved policies and applicable procedures
• Compiles area metrics, reports, and performance levels as required. This may include reporting to higher level Manufacturing Management
• Analyze/research documentation to identify root causes for problems and communicate findings to the supervisor with suggestions to resolve the issues.
• Track, monitor and report on backlog-Monitor and utilize Manufacturing Information System (MIS), MATRIX and/or databases required to perform daily activities in and around manufacturing.
• Create and monitor Serena cases and expedite to appropriate areas for issue resolution-Utilize SAP
• Provide input to the supervisor for process improvements and measure the effectiveness of the changes.
• Provide support to all employees in the area to ensure they are equipped with all tools, training and documentation to perform their tasks.
• Expedite material returns/reconciliation daily.

Qualifications

• 2 to 3 years previous experience in a manufacturing or logistics environment preferred
• High School diploma or equivalent, Associates degree preferred.
• Must place a high priority on attendance and punctuality
• Must have experience with most MS Office products (Word, Excel, Visio, PowerPoint, Outlook etc.)
• Experience with Issue Tracking Software/database and Enterprise Resource Systems (e.g. Serena and SAP) are preferred.
• Ability to critically think about and analyze issues for resolution and articulate ideas to ensure clear understanding
• Ability to create, foster and maintain positive working relationships and exhibit patience and understanding. Must exhibit a professional and courteous demeanor
• Ability to communicate clearly in oral, written and electronic formats with all levels of employees, including top tier management, if necessary
• Ability to adapt to an ever-changing environment and exhibit professionalism in the face of adversity
• Must be able to pass a security investigation

Keys to Success

• Building collaborative relationships

• Decision making

• Drive results

• Foster innovation

• Personal energy

• Self-leadership