Job Description

About the Role

We are looking for an experienced OpenText Software Asset Management (SAM) Specialist to support and eventually take ownership of a customer's enterprise Software Asset Management environment.

This is not a generic SAM support role. The ideal candidate will have hands-on experience managing enterprise SAM environments, with strong exposure to OpenText / Micro Focus / legacy HP Asset Management ecosystems, and familiarity with the broader OpenText Digital Operations landscape, particularly SMAX and UCMDB

The selected candidate will initially be involved during implementation and transition phases, with the long-term expectation of becoming the primary operational owner of the customer's SAM platform.

Key Responsibilities

SAM Platform Ownership

• 
  Support implementation, transition, and stabilization of the enterprise SAM platform
• 
  Take ownership of the customer's day-to-day Software Asset Management environment post implementation
• 
  Manage platform administration, operational governance, system health, and continuous optimization

Software Asset Lifecycle Management

• 
  Manage end-to-end software asset lifecycle activities including planning, acquisition, deployment, monitoring, maintenance, renewals, and retirement
• 
  Ensure software asset data accuracy, lifecycle governance, and operational compliance

License Management & Compliance

• 
  Manage software license compliance across subscription, perpetual, SaaS, cloud, hybrid, and on-prem environments
• 
  Maintain entitlement repositories and reconcile discovered software against licensing positions
• 
  Generate audit-ready compliance reporting
• 
  Identify over-licensed / under-licensed conditions and optimization opportunities
• 
  Support software vendor audit readiness and governance

Discovery & Inventory Management

• 
  Manage software discovery across enterprise environments including on-premises, SaaS, cloud, and hybrid infrastructure
• 
  Support software normalization, version mapping, edition tracking, and inventory governance
• 
  Maintain discovery rules, signatures, and software catalog accuracy
• 
  Ensure data integrity between discovery sources and SAM repositories

OpenText Digital Operations Ecosystem

• 
  Work within interconnected OpenText Digital Operations platforms, particularly:
  • 
    OpenText SAM / Asset Management
  • 
    SMAX (Service Management Automation X)
  • 
    UCMDB
• 
  Collaborate across IT operations, infrastructure, procurement, governance, and service management teams

Reporting & Stakeholder Management

• 
  Build dashboards and reporting for compliance, procurement, IT leadership, and operational stakeholders
• 
  Generate reporting around software utilization, compliance posture, asset discovery, and optimization insights
• 
  Work cross-functionally with internal and customer teams

Required Experience & Skills

• 
  Minimum 3+ years of hands-on Software Asset Management experience
• 
  Proven experience managing enterprise SAM environments in production
• 
  Strong hands-on experience with one or more of:
  • OpenText Asset Manager / OpenText SAM
  • Micro Focus Asset Manager
  • HP Asset Manager
• 
  Familiarity with OpenText Digital Operations ecosystem
• 
  Experience with:
  • SMAX
  • UCMDB
  • 
    enterprise discovery / CMDB integrations
• 
  Strong understanding of:
  • 
    software licensing models
  • 
    entitlement reconciliation
  • 
    compliance reporting
  • 
    software vendor audit readiness
• 
  Experience across:
  • 
    SaaS
  • 
    cloud
  • 
    hybrid
  • 
    on-prem software environments
• 
  Knowledge of:
  • ISO/IEC 19770
  • ITIL SAM practices
• 
  Strong analytical, reporting, and stakeholder communication skills

Nice to Have

• 
  ServiceNow SAM Pro
• 
  Flexera
• 
  Snow Software
• 
  broader ITOM / enterprise asset governance exposure

Location

Karachi (Onsite Preferred)

Lahore / Islamabad (Remote Considered)