ibex

[Open for ME Fresh Graduates] Facilities Assistant | Shaw, Mandaluyong

ibex  •  Republic of the Philippines (Onsite)  •  17 days ago
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Job Description

The Facilities Admin Assistant will oversee the day-to-day monitoring and implement preventive and corrective maintenance of the facilities' Electrical, Mechanical, Sanitary/Plumbing, UPS, CCTV, Security Access, and Fire Detection and Alarm Systems to ensure safety and maintain the site.

Responsibilities

Key Responsibilities

  • Assist in the daily inspection and monitoring of building facilities, including HVAC, electrical, plumbing, and other systems
  • Coordinate and follow up on preventive maintenance schedules and corrective repairs
  • Support vendor coordination, including access, supervision, and work completion validation
  • Maintain records of maintenance activities, service reports, and facility documentation
  • Assist in monitoring utility consumption (electricity, water) and report any irregularities
  • Respond to facility-related requests, incidents, and emergencies in a timely manner
  • Ensure compliance with safety standards, company policies, and regulatory requirements
  • Conduct routine walkthroughs to identify issues and recommend corrective actions
  • Assist in inventory management of tools, equipment, and consumables
  • Support office setup, workstation moves, and space planning activities

Skills and Competencies

  • Attention to detail and problem-solving skills
  • Ability to multitask and prioritize workload
  • Customer service-oriented mindset
  • Basic troubleshooting and technical understanding
  • Team player with strong coordination skills

Working Conditions

  • May require shifting schedules depending on operational needs
  • Occasional physical tasks such as lifting, inspection, and movement within the facility
  • Exposure to maintenance and operational environments

Qualifications

  • Technical certification in Engineering, Facilities Management, or a related field (preferred)
  • At least 1–2 years of experience in facilities, building maintenance, or a similar role
  • Basic knowledge of building systems (HVAC, electrical, plumbing)
  • Familiarity with preventive maintenance processes and safety standards
  • Good communication and coordination abilities
  • Proficient in Microsoft Office (Excel, Word, Outlook)
ibex

About ibex

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of more than 33,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 170 million critical customer interactions annually on behalf of our clients, driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

Industry
Unknown
Company Size
10,000+ employees
Headquarters
Washington, District of Columbia
Year Founded
Unknown
Website
ibex.co
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