Job Description

Job DetailsJob Location: 1700 EDUCATION AVE - PUNTA GORDA, FL 33950Position Type: Part TimeEducation Level: High SchoolSalary Range: $17.15 - $18.60 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Nonprofit - Social ServicesPosition Summary:
The OP Screener functions as an ambassador for CBHC as the initial contact for patients and
referral sources. The OP Screener is responsible for screening individuals seeking services for
mental health, substance abuse, or co-occurring disorders to determine level of care and
schedule appointments appropriately. Screenings are conducted in-person and over the phone
with concurrent, accurate documentation. Employee is responsible for knowledge of community
resources to link persons calling with other services should they not meet criteria to become
patients of CBHC.QualificationsMinimum Requirements:
High School Diploma or GED with at least two (2) years experience in the behavioral health field.
Understanding of telephone etiquette; including strong listening skills. Excellent customer
service; including verbal and written communication skills. Ability to effectively, precisely, and
clearly communicate with other departments, agencies, funding sources, accrediting bodies,
patients, families, etc. Strong data entry and computer skills. Ability to perform duties with
emphasis on consistency, attention to detail, complete and thorough documentation, and
confidentiality. Strong problem solving and organizational skills. Team-oriented but able to work
independently and proactively with the ability to multi-task.
Physical Requirements:
Must be able to sit for long periods of time. Must be able to lift up to 15 pounds. Also, see last
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HR Requirements:
CBHC New Hire Orientation completed within first 2 months of employment.
Safety/Infection Control Training is current.
Program required trainings are current.