NIO

ONVO-在线顾问运营

NIO  •  Onsite  •  2 hours ago
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Job Description

ONVO-在线顾问运营

上海

社招

全职

职能与支持

本科及以上

5-7 年

职位描述

  1. 数据分析与运营: (1) 深度了解业务流程,协助搭建数据看板,对用户数据分析挖掘销售转化机会; (2)结合业务开展策略研究/营销活动/产品工具,提供运营建议,沉淀营销方法论,促进用户转化; 2. 在线工具管理: (1)负责各渠道的线上工具运营; (2)了解在线顾问在线上沟通流程中的痛点和瓶颈,输出产品化文档,推动产品开发团队协作,进行工具的功能优化和迭代,以提升在线顾问的运营效率和用户体验; 3. 产品工具赋能: (1)协助产品工具及数据平台对使用者的赋能及培训,确保团队伙伴能够迅速掌握并有效运用产品工具,提升团队的整体运营能力。

职位要求

  1. 全日制重点高校本科及以上学历,3年以上汽车/出行/互联网等行业产品运营相关经验,车企销售管理经验者优先; 2. 有系统对接经验优先,如AI外呼/AI质检; 3. 熟练使用sql、python、excel等数据分析软件优先,有较强的逻辑思维能力和数据分析能力,善于用数据验证业务价值并引导业务迭代; 4. 有耐心和责任心,具有主动推动问题解决的意愿和能力; 5. 有出色的执行力和团队协作能力,能够与不同部门有效协同工作,共同推动业务与产品的协作发展; 6. 认同蔚来的用户企业价值观及商业模式,对新能源汽车行业充满热情。

投递

NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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