CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation.
As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.
Visit CSIRO.au for more information.
As the Onsite Support Engineer you’ll play a key role in delivering high-quality IT support to one of Australia's leading research organisations, CSIRO. As part of the On-Site Support team, you'll provide a blend of hands-on and remote technical support to staff across Australia and internationally, helping resolve a diverse range of technology issues and requests.
Working in a collaborative and customer-focused environment, you'll apply your strong technical expertise, problem-solving skills and service mindset to deliver exceptional support experiences. You'll also have the opportunity to contribute to service improvements, influence technical solutions, and work closely with stakeholders to ensure technology services align with business needs and support CSIRO's strategic objectives.
This is an excellent opportunity for a proactive IT professional who enjoys variety, continuous learning and making a tangible impact through technology and customer service.
Location and office arrangements: Geelong ACDP, VIC
Salary: AU$76, 068 – AU$96,813 per annum plus 15.4% superannuation
Tenure & work schedule: Indefinite, Full time
Reference: 104163
Under CSIRO policy only those who meet all essential criteria can be appointed.
For full details about this role, and other criteria, please review the Position Description.
Not sure if you meet all the criteria?
While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don’t let the list discourage you. If you are unsure about applying, please reach out to the contact person in the Position Description.
We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please contact Careers.online@csiro.au and let us know how we can support you.
We work flexibly at CSIRO, offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment process. CSIRO also offers a range of leave entitlements, benefits and career development opportunities. To find out more, visit Careers at CSIRO.
Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating diverse and inclusive teams where people feel they belong. We recognise true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.
CSIRO holds Platinum Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.
Applications for this position are open to Australian Citizens only, appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements including Security Assessment/Microbiological Security Requirements for Personnel Working on the Australian Centre for Disease Preparedness (ACDP) Site.
The successful candidate will be required to obtain and maintain a Negative Vetting Level 1 Australian Government Security Clearance. CSIRO utilises the Australian Government Security Vetting Agency to conduct its security clearances. Further information regarding security clearances may be found at http://defence.gov.au/AGSVA/resources.asp To obtain an Australian Government security clearance, 10 years’ worth of background information verifiable by independent and reliable sources is required.
To be eligible for this position you must be willing and able to work within the “Secure Area” of the Australian Centre for Disease Preparedness. Working within this area will impose restrictions which may affect your lifestyle such as contact with certain types of animals or access to land where these animals are kept.
CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.
Please apply online and submit a cover letter (maximum 2 pages) and CV that demonstrate your motivation and ability to meet the essential requirements of this role.
Tuesday 6th of October 11pm AEDT
For more than a century, we've been improving the lives of people everywhere with our science.
Since we started life as the Advisory Council of Science and Industry in 1916, we've advanced Australia with a range of inventions and innovations that have had significant positive impact on the lives of people around the world.
These include fast WiFi, polymer banknotes, the CSIRO Total Wellbeing Diet, and Aerogard, just to name a few.
We work with industry, government and the research community to turn science into solutions to address Australia's greatest challenges, including food security and quality; sustainable energy and resources; health and wellbeing; resilient and valuable environments; future industries; and a secure Australia and region.
