Job Description
Eclipse Advantage is looking for an On-Site Manager to join our team in the growth of its supply chain people solutions business. The On-Site Manager position acts as an extension of our client’s HR team by helping to recruit and manage the hourly workforce. On a daily basis you will work side-by-side with our client’s supervisory team to ensure that workforce solutions are implemented to grow the business to its full potential.
At Eclipse Advantage, our values drive everything we do: Win as One, Be Customer Obsessed, Empower with Purpose, Raise the Bar, and Do Right Relentlessly. These aren’t just words, they’re how we show up every day.
If you’re someone who loves working as part of a team, takes pride in delivering great results, wants the ability to own your work, and is always looking for ways to grow while doing the right thing, then Eclipse Advantage is the place for you.
So if you are looking to grow your career, love the action-packed nature of logistics and recruiting, and HR it’s time to join Eclipse Advantage. With a competitive salary, bonus opportunities and an in-depth training program, along with an excellent benefits program including generous PTO and a 401k match, our team members are rewarded for their hard work!
Responsibilities and essential job functions:
Recruitment
- Enter new labor requisitions into the ATS upon receipt from the client, with specified start dates
- Follow client-specific hiring requirements including drug screening, background checks, and other onboarding steps
- Administer pre-hire and random drug testing where applicable
- Make final hiring decisions for all candidates
- Execute and maintain daily recruitment activities as defined by the site recruitment strategy:
- Pool management and daily recruitment calls
- Onsite and offsite job fairs
- Community outreach
- Onsite employee referral program
- Collaborate with support recruitment resources including Grass Roots Recruiters and Corporate
- Establish and maintain a vetted candidate pool aligned to site recruitment strategy
- Meet company and site-specific Fill Rate KPIs, ensuring 100% of customer positions are filled on time
Compliance
- Audit new hire paperwork for accuracy and completeness
- Ensure compliance with all company policies, procedures, and contractual vetting requirements prior to date of hire
- Maintain Industrial Athlete daily punches in the timekeeping platform where applicable
- Engage internal HR support for employee terminations and related concerns
- Manage the Industrial Athlete paycard program
Industrial Athlete Engagement
- Conduct new hire orientation for all incoming Industrial Athletes by Day 1 of assignment
- Ensure all Industrial Athletes are fully prepared for success in their role prior to Day 1 and have a welcoming first 40 to 80 hours on the job
- Maintain daily Industrial Athlete engagement by walking the production floor and common areas
Workforce Management
- Spend approximately 50% of each shift on the floor engaging with Industrial Athletes, supervisors, production leads, operations managers, and safety staff
- Drive Industrial Athlete retention through recognition of attendance milestones, tenure achievements, and performance coaching
- Resolve issues related to Industrial Athlete performance, supervisor or peer conflict, and payroll discrepancies
- Conduct safety observations to ensure a defined percentage of the workforce is observed weekly
- Perform daily facility safety observations and enter results into RMIS
- Manage and ensure completeness of all incident investigations, including incident forms, photographs, investigation documentation, Nurse Hotline utilization, and RMIS entries
- Enforce PPE requirements and all safety policies and procedures as defined internally and by the client
- Facilitate new hire safety orientation, post-hire safety training, and physical skills assessments where applicable
- Collaborate with the Risk Department to support Industrial Athletes through post-incident care
- Participate in client-sponsored and internal safety meetings and committees
Data Management and Reporting
- Use data to assess performance against client and Eclipse Advantage operational KPIs
- Drive improvement actions and proactively inform the client of program effectiveness
- Understand health of the account by managing data and metrics: performance vs. SLAs, up to and including: safety performance, IA retention, fill rate, ready-pool, etc. with the intention to proactively plan and execute improvement activities.
Account Management
- Execute daily, weekly, monthly, quarterly, and annual client engagement activities to retain and grow customer partnerships
- Serve as the primary point of contact for the client and build relationships with key decision makers
- Identify client service expectations and manage appropriate response times
- Lead client operations meetings and Quarterly Business Reviews
- Execute the daily attendance management policy and provide timely notification to the client
- Ensure successful operational delivery, accountable to client-specific SLA’s, promoting partnership and client satisfaction
- Drive continuous improvement as one of this role’s primary responsibility
- Elevate any potential growth opportunities in a timely manner, with the intention of elevating our Eclipse Advantage profile at all times
Team Management
- Lead the activities of internal team members and manage team responsibilities appropriately
- Ensure all SOPs are followed and executed by the internal team
- Provide guidance, mentorship, development feedback, and coaching to support team member growth
- Partner with HR and Operations Leadership to manage performance and identify developmental resources
Qualification
- 3 or more years of recruiting and staffing experience preferred
- 1 or more years of management experience preferred
- Strong customer service skills and attention to detail
- Ability to maintain confidential information in a discreet and professional manner
- Ability to work collaboratively as part of a team
- Reliable transportation
- Flexibility with schedule and availability for potential overtime as determined by manager
- Ability to spend extended time on the client production floor
- Employment contingent upon successful completion of a criminal background check and drug screening
- Experience in a fast-paced environment
- Basic proficiency with Microsoft Office Suite
- Basic data entry skills
If you are looking to grow your career, love the action-packed nature of logistics and recruiting, it’s time to join Eclipse. With a competitive salary and in-depth training program, our team members are rewarded for their hard work!
Equal Opportunity Employer| Drug Free Workplace| Must be able to work in the US
Since 2003, Eclipse Advantage, a people logistics supply chain company, has helped clients improve their supply chain performance by increasing productivity, reducing labor costs, minimizing safety risks, and improving quality.
Our team of employees are a critical part of our nation’s supply chain and logistics industry – assisting to move goods – from groceries to retail to ecommerce – and its’ thanks, in part, to our team, that the supply chain in North America is thriving.
Eclipse has corporate offices in Cherry Hill, NJ and Melbourne, FL. Our team works in approximately 180 client sites across the United States and Canada. Visit us at www.eclipseadvantage.com to learn more about Eclipse Advantage.
www.eclipseadvantage.com
Equal Opportunity Employer
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