Job Description

Applied Innovation is seeking to fill the role of On-Site Production Print Specialist & Fleet Coordinator. This position is responsible for managing day-to-day production print site operations for one of our client locations, as well as assisting with end-user equipment service issues as they arise. The role is based out of the Southfield, MI area. The ideal candidate will be dependable, detail oriented, possess strong communication and problem-solving skills, and demonstrate a collaborative, team-focused mindset.

Essential Job Functions

•  Print Center Management
  • Operate high volume production print equipment and office equipment and accessories.
  • Complete print production, delivery, and output requirement needs of the production Print Center
  •  Manage all site production print workflow needs
  • Document creation capabilities
  • Responsible for on-site inventory of production parts and supply items
• Equipment Fleet Management
  • First responder/ First level triage
  •  Service call reporting and resolution
  • Liaison with client IT
• Additional Responsibilities
  •  Excellent interpersonal, communication, and time management skills with the ability to meet time sensitive deadlines.
  • Strong problem-solving skills and the ability to handle escalated issues professionally.
  • Key contact for both the Applied Innovation Customer Loyalty Center, Service and Sales departments.
  • Maintain daily logs & reporting.
  • Perform other duties as assigned.

Education/Experience Requirements:

• High school diploma or equivalent.
• Strong ability to work collaboratively in a team environment.
• High attention to detail with the ability to multitask without sacrificing accuracy. 
• Task oriented with the ability to manage multiple priorities effectively.
• Ability to work independently while maintaining accountability to team and customer goals.
• Experience in production print and inventory management helpful.
• Adaptable and able to thrive in a fast-paced environment.

This position requires background clearance along with client clearance requirements. Applied Innovation offers a full benefit program that includes medical, dental, life insurance, short-term disability, 401(k), paid vacation and paid holidays.