Job Description

• 5+ years of experience in workforce management, onsite staffing, or client account management (skilled trades staffing strongly preferred)
• Extreme motivation, engagement, and drive to perform at a high level in a dynamic and active environment
• Proven ability to manage large-scale onsite operations with direct client interaction
• Experience conducting interviews and managing high-volume hiring in fast-paced environments
• Strong problem-solving, communication, and leadership skills
• Ability and willingness to be flexible, pivot, and change course when necessary
• Proficiency with ATS, CRM, and Microsoft Office Suite

• Be the face of SST on the ground, managing daily operations and driving success in partnership with the client
• Lead all onsite workforce operations, ensuring staffing levels meet client expectations and contractual obligations
• Act as the main client liaison – building trust, managing expectations, and providing real-time solutions
• Conduct onsite interviews and selection processes to ensure the highest quality workforce
• Partner with internal recruiters and managers to deliver timely and effective staffing solutions
• Oversee compliance, timekeeping, safety standards, onboarding, and employee relations for contract employees
• Resolve workplace issues promptly, handling investigations, disciplinary actions, and performance management
• Identify and implement process improvements that enhance client satisfaction and workforce efficiency