Job Description

The Lead Maintenance Engineer is responsible for overseeing the day-to-day maintenance operations and safe, reliable operation of all building systems within a high-rise condominium community. This on-site leadership role supervises the maintenance team, coordinates preventive and corrective maintenance activities, and serves as a key technical and operational resource to the General Manager. The Lead Maintenance Engineer ensures resident satisfaction, regulatory compliance, and the long-term performance and value of the property.

Key Responsibilities

Leadership & Team Oversight

• Lead, train, and support the on-site maintenance team, providing direction, scheduling support, and hands-on assistance as needed.
• Assign and prioritize daily work orders, preventive maintenance tasks, and emergency responses.
• Monitor team performance and workmanship; provide coaching and feedback consistent with operational standards.
• Serve as the primary maintenance point of contact for the General Manager.

Building Systems & Preventive Maintenance

• Oversee routine inspections, preventive maintenance, and minor repairs of all building systems, including HVAC, plumbing, electrical, fire/life safety systems, and elevators (vendor-managed).
• Personally perform advanced troubleshooting and repairs within the scope of training and licensure.
• Monitor mechanical rooms, rooftops, and building infrastructure to identify risks, failures, or efficiency opportunities.
• Assist with system startup, shutdown, and seasonal transitions.

Repairs & Vendor Coordination

• Complete or oversee general maintenance and repair work, including drywall, painting, minor carpentry, door hardware, plumbing, and electrical troubleshooting.
• Coordinate vendor access, supervise contractor work, and verify quality and completion.
• Assist the General Manager with maintenance-related capital projects, inspections, and audits.
• Maintain maintenance shops, equipment, tools, and spare parts inventory.

Resident Service & Operations

• Ensure prompt, professional response to resident service requests and emergencies.
• Escalate critical issues to the General Manager and clearly communicate service impacts.
• Support move-ins, move-outs, inspections, and special building events as needed.

Safety, Compliance & Documentation

• Ensure all maintenance activities comply with OSHA standards, local building codes, and condominium policies.
• Conduct regular safety inspections of lighting, access control, emergency systems, and life safety equipment.
• Review and complete work order documentation, including notes, photos, and material tracking.
• Participate in and help coordinate an on-call rotation (approximately 7 consecutive days every 7–8 weeks).

Seasonal & Facility Support

• Plan and oversee seasonal maintenance needs, including snow removal coordination, HVAC filter changes, and weather preparedness.
• Support emergency planning and response efforts in coordination with building leadership.

Qualifications

Qualifications & Requirements

• High School Diploma or GED required; technical or trade school training preferred.
• 3–7 years of experience in high-rise residential, commercial, or mixed-use building maintenance, including prior lead or supervisory experience.
• Strong working knowledge of HVAC systems, plumbing, electrical systems, mechanical equipment, and preventive maintenance programs.
• Familiarity with fire/life safety systems and building automation systems preferred.
• Ability to read technical manuals, schematics, and inspection reports.
• Strong leadership, communication, and customer service skills in a resident-facing environment.
• Proficient with smartphones, email, and maintenance/work order software.
• Ability to plan, prioritize, and manage multiple tasks and emergencies.
• Own basic hand tools (e.g., drill, saw, screwdrivers, level, hammer).

Working Conditions

• Work performed in indoor and outdoor environments, including rooftops, mechanical rooms, garages, and confined spaces.
• Exposure to noise, dust, temperature extremes, and mechanical equipment.
• Overtime may be required during emergencies, severe weather, or critical system failures.

Physical Demands

• Frequent standing, walking, stair climbing, bending, reaching, and manipulation of tools.
• Comfortable working on ladders and step platforms (up to two stories).
• Ability to safely lift, carry, and maneuver materials up to 50 lbs.
• Manual dexterity and coordination are required for the operation of tools and equipment.