Job Description

Where Human Connection Fuels Possibility ​

At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. ​

Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource.

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Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact.​

And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. ​

That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being.​

We have a passion for excellence and genuine care for the people making it possible.

The Event Service Specialist (ESS) provides exceptional client/guest experiences by delivering superior customer service for on-site operations. Responsible for the execution of events onsite.

About The Role

The Onsite Event Specialist serves as the primary point of contact during onsite meetings and events, ensuring seamless execution and exceptional service delivery. This role works closely with internal teams and external service partners to manage logistics, support clients, and address onsite needs in real time. You will play a critical role in coordinating event operations, maintaining clear communication, and delivering high‑quality event experiences.

What You’ll Be Doing

• Act as the primary onsite contact for events, partnering with catering, AV, security, transportation, and other service teams to ensure successful execution.

• Provide day‑of‑event support, including being onsite or on‑call, running product demonstrations (or training others), and completing event documentation such as surveys and photos.

• Conduct staff meetings, event space walkthroughs, and briefings as needed.

• Manage all onsite logistics within assigned focus areas including transportation, registration, rooms, hospitality desk, food and beverage, activities, business meetings, technology, and executive/VIP handling.

• Support onsite problem solving, assist with staffing needs, and implement crisis management procedures when required.

• Serve as liaison to the client during onsite execution, ensuring expectations, scope changes, and deliverables are clearly communicated.

• Collaborate with event teams to define solutions and continuously improve the overall client and guest experience.

What You’ll Bring

• Bachelor’s degree or equivalent experience.

• 0–2 years of experience in the meeting/event industry or a related field.

• Strong communication, teamwork, and leadership skills.

• Ability to learn new technologies and work across multiple systems.

• Proficiency with G Suite and Microsoft Office tools.

• Ability to thrive in a fast‑paced, changing environment.

• Ability to meet the physical demands of the role, including extended standing and lifting.

Nice To Have

• Experience leading or directing teams.

• Prior experience supporting onsite or client‑facing events.

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Working Logistics & Things You Should Know

• This is an Onsite role.

• Travel requirements: Minimal, based on event needs.

• Salary: $80,168.40

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!

View all details at: www.MaritzBenefits.com

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to recruitment@maritz.com