Fever

Onsite Event Manager

Fever  •  Italian Republic (Onsite)  •  6 hours ago
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Job Description

Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

Onsite Event Manager
Fever · Bologna, Emilia Romagna, Italia (In sede)

Descrizione del ruolo

Coordinare e gestire lo staff on-site dell'evento, assicurandosi che ogni membro dello staff sia formato sui propri compiti, sia per la validazione dei biglietti sia per garantire che tutto lo staff segua le policy di Fever.

Operazioni dell'evento:

  • Inventario: gestire e controllare tutti i dispositivi utilizzati durante l'evento (PDA, computer, POS, ecc.)
  • Validazione: controllare il sistema e i dispositivi di validazione (Fever Partners App)
  • Flusso: controllare il flusso di persone durante l'intera esperienza, evitando colli di bottiglia, affollamento e gestendo le code
  • Assicurarsi che l'allestimento degli eventi sia eseguito in tempo, rispettando gli standard di Fever
  • Dispositivi e account per i pagamenti on-site – F&B/Merch
  • Gestire i reclami dei clienti on-site
  • Fornire soluzioni e alternative adeguate entro i tempi previsti
  • Seguire le procedure di comunicazione, le linee guida e le policy
  • Impegnarsi al massimo per coinvolgere i clienti
  • Reportistica giornaliera ai manager Fever sullo stato dell'evento, inclusi i riscontri pre e post evento, gli incidenti on-site, ecc.
  • Punto di contatto tra partner/produzione/staff on-site e Fever

L'Onsite Coordinator rappresenterà il brand Fever on-site e dovrà conoscere tutto ciò che riguarda la nostra Cultura, il Brand e le Policy.

Requisiti preferenziali

  • Eccellenti capacità di comunicazione faccia a faccia
  • Esperienza pregressa in ruoli simili
  • Madrelingua italiana
  • Inglese avanzato
  • Altamente organizzato ed efficiente. Le capacità di time management sono fondamentali
  • Capacità di problem-solving, con approccio strategico ed efficiente di fronte a problematiche on-site
  • Disponibilità ad imparare dagli errori e a dare feedback su come migliorare le esperienze
  • Approccio collaborativo e disponibilità a rimboccarsi le maniche su tutte le attività richieste dagli eventi
  • Capacità decisionale e organizzativa
  • Amore per il lavoro in un team dinamico all'interno di un'azienda in crescita

Benefit:

  • Avere un impatto reale sulla crescita e l'evoluzione dell'azienda
  • Un ottimo ambiente di lavoro, con un team giovane e persone di talento

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

Fever

About Fever

Fever is the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment.

Fever has developed a proprietary technology that inspires its global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experiences.

Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests last year, the Los Angeles-based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Van Gogh: The Immersive Experience” winner of USA Today's 10 Best Readers Choice award.

The company, present in over 100 major cities across the globe, is backed by leading investors such as Goldman Sachs, Alignment Growth (growth equity investor in global entertainment and consumer tech, led by former Warner Bros and Time Warner), Goodwater Capital (the largest dedicated consumer technology platform globally), Smash Capital (a late-stage venture capital firm led by former Disney and growth equity investors, backer of Epic Games), Eurazeo, Vitruvian Partners and Atresmedia among others.

To pursue our objective, we are looking for bar-raisers who want to work hard, have fun, and make history with us.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
New York, NY
Year Founded
2014
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