Job Description

CAMS is currently on the search for an On-site Community Manager to manage a community in the Lake Wylie area of Charlotte, NC.

As an on-site Community Manager, you will build relationships with your board of directors and work to provide them with the guidance and management oversight necessary for their association. Our managers are supported by a team of specialists dedicated to assisting the general membership of communities, allowing you to focus your efforts on larger projects and delivering the superb service for which we are so proudly known.

Responsibilities:

• Maintain communication with the community board of directors and homeowners
• Schedule and prepare for regular board meetings
• Respond to homeowner needs in a timely manner
• Prepare and present the annual budget to the board of directors
• Analyze monthly financial reports, and create variance reports for the board of directors
• Create monthly management reports
• Contact and coordinate vendors for community maintenance and special projects
• Oversee daily operations of the HOA
• Attend regular meetings with the management firm
• Supervise administrative and maintenance staff where applicable
• Manage all short- and long-term objectives and goals of the HOA
• Develop and recommend the annual Operating Budget and Mid-Year Forecast with the assistance of on-site HOA Committees
• Recommend all third-party service providers and contractors and manage their activity
• Recommend aesthetic, maintenance, and safety improvements to the community monthly
• Attend and contribute to Committee Meetings where applicable, including Finance, Infrastructure, Landscaping, Marine, and Security. Employ the resources of these committees in an efficient manner to formulate and execute strategy. The objective is to guide/drive committees toward excellence.
• Supervise the on-site work order process
• Work with all third-party professionals toward accomplishing their objectives to include engineers, legal firms, insurance firms, construction management firms, and marketing firms
• Recommend and ensure the consistent execution of all emergency/storm management activity
• Perform other job functions as assigned including personal management of on-site staff

Requirements:

• Formal education or professional work experience in Community Management or related field
• Demonstrated commitment to quality customer service
• Ability to quickly learn new technology
• Outstanding written and oral communication skills
• Excellent time management skills
• Must be proficient in Microsoft office applications (Word, Excel, Outlook)
• Ability to adapt to varying tasks
• Must be detail-oriented
• Ability to create and maintain a budget
• Ability to review and analyze financial reports

Education and Certifications:

• Bachelor’s Degree preferred.
• CAI designations strongly preferred.

Benefits and Salary:

The salary range for this position is $65,000 to $75,000 annually and is based upon candidate experience and qualifications.