Job Description

Job Location: Arlington, VA 22202
Position Type: Full Time
Salary Range: $23.00 - $25.00 Hourly

Job Category: CVAONS
Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.
RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.
Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.
Responsibilities:
- Handling day-to-day tasks and communication in a fast-paced environment
- Assisting owners with questions regarding policies and procedures
- Assisting owners with HOA related issues and communicate to CAM when appropriate
- Opening all mail and packages and distribute appropriately
- At the direction of the CAM, electronically filing all invoices and send to CAM for processing.
- Invoicing property entities for water usage and confirm payment
- Invoicing property entities for employee vehicle passes and confirm payment
- Keeping all contact lists up to date
- Keeping all Homeowner packets up to date
- Using Google Drive, Microsoft Word, Excel, Outlook
- Keeping Security Binders up to date
- Keeping all owner files up to date
- Keeping owner portal up to date with monthly and annual documents
- Acting as an owner liaison between owners/guests and vendors, as needed
- Processing and making bank deposits twice weekly
- Keeping file and record retention system up to date
- Preparing for and attending quarterly HOA Board meetings following set procedures
- Preparing for and attending Annual Owners Meeting and Reception following set procedures
- Preparing meeting minutes for all Board of Director and Annual Meetings
- Assisting in preparing, proofing and sending communications out to owners and others
- Preparing and managing ordering for annual vehicle passes and annual meeting materials
- Assisting CAM with projects and meetings as requested
- Attending miscellaneous meetings when requested by CAM or Board of Directors
- Plus other work-related tasks as needed

Qualifications
- High school diploma or GED required. Associate degree preferred.
- Must have a valid driver's license
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Excellent computer proficiency (MS Office – Word, Excel and Power Point).
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Physical Requirements
•    Ability to sit for prolonged periods at a desk and work on a computer.
•    Ability to occasionally stand, walk, bend, or reach as needed.
•    Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
•    Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
•    Visual acuity to read printed materials, spreadsheets, and computer screens.
•    Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
•    Ability to work in a standard office environment with moderate noise levels.
•    Ability to work a standard schedule, with occasional extended hours as required.
Pay and Benefits:
$23.00 to $25.00 hour, depending on education and experience.
Benefits include:
· Medical Insurance
· Dental Insurance
· Vision Insurance
· Life and Disability Insurance
· HSA (Required High Deductible Medical Plan to be eligible)
· FSA
· Education Reimbursement
· 401K matching
· Employee Assistance Program (EAP)
· 11 paid Holidays