Job Description

The Online Trading Manager III is responsible for developing and leading the online trading strategy to achieve revenue and customer engagement goals. This role oversees merchandising, promotional planning, and team leadership while driving data-led decision-making. It also manages budgets, ensures compliance, and champions innovation to maintain competitive advantage.

• Own and deliver the online trading performance across one or more brands/divisions, with full accountability for revenue, margin, and key commercial KPIs.
• Develop and execute a robust trading strategy and calendar, aligning promotional activity, product focus, and stock availability to optimise performance.
• Own weekly and monthly trade reporting, providing clear insights, risks and actions to senior stakeholders.
• Lead site merchandising and in-season trading, ensuring the right product is visible at the right time to maximise conversion and sell-through.
• Drive data-led decision-making, using performance insights to continuously optimise pricing, promotions, assortment visibility, and customer journeys.
• Work closely with merchandising, planning, and supply chain teams to ensure optimal stock availability, depth, and flow in line with demand.
• Own and drive online availability, ensuring optimal product availability and depth aligned to demand.
• Identify risks and opportunities through ongoing trade analysis, taking decisive action to protect margin and drive topline growth.
• Lead and develop a high-performing team, fostering a culture of ownership, pace, and accountability.
• Collaborate with senior stakeholders across marketing, operations, and commercial teams to ensure aligned execution of trading priorities.
• Translate marketing and campaign plans into clear trading actions, ensuring alignment to stock, margin and revenue targets.
• Manage trading & cost centre budgets and investments, ensuring efficient allocation to maximise return.
• Champion continuous improvement and innovation, embedding best practices and enhancing trading capability over time.

• Bachelor’s degree in Business, Commerce, or a related field
• Postgraduate qualification advantageous
• Minimum 10 years’ experience in e-commerce, retail, or trading environments (Merchandise Planning) with a minimum of 3 years’ leadership experience
• Proven track record in driving commercial performance and managing complexity across multiple categories or brands
• Strong analytical capability with experience translating data into actionable trading decisions
• Experience working cross-functionally with planning, merchandising, and supply chain teams

Skills:

• Strong commercial and financial acumen
• Advanced analytical and problem-solving capability
• Planning, prioritisation, and execution excellence
• Ability to manage multiple workstreams and competing priorities
• Customer-centric thinking with a strong trading mindset
• Performance tracking, reporting, and insight generation

Behaviours:

• Being Resilient - rebounding from setbacks and adversity when facing difficult situations.
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Organisational Savvy - understands and navigates dynamics created by processes, systems, and people
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?