Job Description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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"I FEEL really LUCKY to be SURROUNDED by SUCH a GREAT TEAM. I’m not only GRATEFUL that they’ve HELPED me ACHIEVE my GOALS, but also that I CAN GIVE them a PLACE WHERE THEY can ACHIEVE theirs."

- MICHAEL KORS -

We have an exciting opportunity for an Online Sales Manager – Wholesale based in our London office

Department overview:

The Wholesale Division is a fast-paced organization constantly partnering with Department Stores, Independent Stores and online players to maximize sales across different regions

Who You Are:
You are a commercially driven and digitally savvy leader with a track record of building and inspiring high-performing teams. You bring a strategic mindset, strong business acumen, and a collaborative approach to everything you do. You are confident in owning P&L responsibilities and thrive on using data to make impactful decisions. With your understanding of digital marketing and the European online wholesale landscape, you lead by example—fostering accountability, innovation, and results.

What You’ll Do:
As the Online Sales Manager, you will lead and grow the EU digital wholesale channel, overseeing a team while managing strategic relationships with top online partners. Reporting into the Sales Directors, you will play a key role in shaping commercial strategy, championing operational excellence, and influencing senior stakeholders both internally and externally. You will drive alignment across product divisions (Accessories, Footwear, Ready-to-Wear, Menswear), leading trading decisions and ensuring revenue and profit growth.

Key Responsibilities

Leadership & Strategy

• Lead and mentor a team, setting clear objectives and fostering a high-performance culture.
• Act as a strategic partner to senior leadership, shaping the long-term growth plan for EU online wholesale.
• Represent the channel internally, leading business reviews and strategic updates with stakeholders.

Account Management

• Set the strategic framework for managing and growing key EU online wholesale accounts ensuring consistency in approach and commercial excellence across the team.
• Provide guidance and oversight on market buys, inventory planning, budget forecasting, and operations, ensuring cross-functional alignment and timely execution.
• Lead high-level negotiations on commercial terms and marketing investments, empowering the team to follow through with confidence and clarity.

Performance & Product

• Set the standard for performance management, establishing clear KPIs and best practices for analysing sales and trading performance across all partner accounts.
• Guide the team in using sales data, market trends, and stock performance to influence in-season trading decisions and future buy strategies.
• Define product strategies in collaboration with merchandising to maximise divisional growth opportunities, ensuring assortments are tailored to each partner’s customer profile, commercial targets, and performance trends.

Marketing & Digital Merchandising

• Partner with the Marketing team to shape strategies that drive traffic, visibility, and conversion across partner platforms through both brand and performance marketing initiatives.
• Set the standard for cross-functional collaboration, ensuring marketing activity is strategically aligned with sell-through objectives and broader commercial goals
• Lead efforts to ensure a consistent, premium brand experience across all digital touchpoints, aligning messaging and merchandising with broader business priorities.

Planning & Forecasting

• Lead the collaboration with the Planning team on seasonal forecasting and budget planning, ensuring alignment with overall commercial objectives and growth targets.
• Drive proactive problem-solving and continuous improvements in forecasting accuracy and operational execution.

Cross-Functional Collaboration

• Lead collaboration with internal departments including Planning, Marketing, Merchandising, Logistics, Customer Service, and Finance to drive channel success.
• Collaborate with global counterparts across EU Ecommerce and US Wholesale teams to align strategy and share best practices.

Key Skills & Experience

• Minimum 5 years’ experience in online wholesale, digital account management, or e-commerce (fashion/luxury experience preferred).
• Deep understanding of the European digital wholesale market and marketing landscape.
• Proven success managing large e-tailers and driving online sales growth.
• Strong commercial acumen with excellent analytical skills; proficiency in Excel required.
• Exceptional communication, leadership, and relationship-building abilities, with a track record of influencing stakeholders at all levels
• Highly organised, with the ability to manage multiple priorities in a dynamic environment.
• Fluent in English; additional European languages are a plus.

We’d Love to See:

• Collaboration
• Communication
• Drive results
• Functional skills

MK Perks:

Our purpose is to make all employees and customers #FeelGreat with Michael Kors. When you join our business, we want you to feel like a valued member of the team from Day 1. To make your journey enriching with us, we offer:

• Cross-brand Discount
• Exclusive Employee Sales
• Paid Parental Leave
• Generous Holiday Schedule and Vacation Days
• Summer Fridays
• Internal mobility across Capri Brands (Michael Kors, Jimmy Choo)
• Thrive Wellness Program
• LifeWorks Employee Assistance Program
• #FeelGreat program that include the following pillars: Connected Communities/Inspired Innovation/ Responsible Future/Meaningful Experiences
• Hybrid working
• Pension scheme
• Health and Life insurance
• Season ticket loan

To know more about working at Michael Kors, click here!

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.