Job Description

At M&S, we’re transforming our online business through data-led decisions and sharper commercial performance. As an Online Commercial Assistant Manager, you’ll play a key role in turning complex data into clear, actionable insight that drives trading decisions and unlocks growth.

This is a highly collaborative role sitting at the heart of Online Performance & Planning, where you’ll work across Trading, Finance, Planning and Inventory teams to ensure performance is understood, risks are identified early, and opportunities are maximised.

This 12-month fixed-term contract is a brilliant opportunity for someone looking to deepen their commercial and analytical experience in a fast-paced digital environment.

What you’ll do

Your key accountabilities will include:

• Translate data into meaningful commercial insight, helping teams understand performance, risks and opportunities, and where to focus next
• Create and shape insight packs, trading updates and materials for leadership forums, ensuring outputs are accurate and influence decisions at pace
• Work closely with Planning teams to identify discrepancies in forecasts and highlight risks and opportunities
• Compare Online forecasts with category and financial plans, ensuring alignment across assumptions and timelines
• Analyse stock levels, stock cover and availability to optimise performance and reduce excess stock

Who you are

Your skills and experience will include:

• Experience in a commercial, trading or online retail environment
• Strong analytical skills, with the ability to interpret data and generate clear insights
• Confident communicator, able to present information clearly and credibly
• Experience working with performance metrics such as sales, margin, stock and fulfilment (beneficial)
• Familiarity with planning tools or systems (e.g. MFP, assortment planning) is a plus

What’s in it for you?

Working at M&S means being part of a business that’s evolving fast, with data and digital at the core of how we make decisions.

Here are just a few of the benefits:

• 20% colleague discount across M&S products
• Competitive holiday allowance with option to buy more
• Discretionary bonus schemes
• Pension and life assurance
• Tailored development and progression opportunities
• Wellbeing support and virtual GP access
• One paid volunteering day a year

Everyone’s welcome

We’re committed to building diverse and inclusive teams where everyone can thrive. We value different perspectives and believe they help us make better decisions for our customers and colleagues.

If you need any support or adjustments during the recruitment process, please let us know.

Ways of working

Our teams work in a hybrid way, with time in the office to collaborate and connect, alongside flexibility to work from home.