Department: Commercial
Employment Type: Full Time
Location: Malta
Reporting To: Simon Bold
We are looking for a highly skilled and motivated individual to assume the role of Online Casino Manager within commercial department. As an Online Casino Manager, you will play a pivotal role in overseeing our CRM, affiliate marketing, reporting, marketing, KYC, AML and fraud departments while being the responsible of day-to-day casino operation and take ownership of its commercial performance.
This position requires a strategic thinker with strong leadership qualities, decision-making expertise, and the ability to drive the team towards operational excellence.
Commercial Ownership: Manage day-to-day casino operations and drive commercial performance, tracking key KPIs including GGR, NGR, active players, bonus costs, and RTP.
Portfolio & Supplier Management: Oversee the game portfolio across all verticals (slots, live casino, table games), manage aggregator/provider relationships, coordinate new launches, and secure exclusive content.
Promotions & Retention Strategy: Collaborate with CRM and Marketing to design, execute, and evaluate promotions, tournaments, bonusing, and VIP/loyalty initiatives to maximize player lifetime value and ROI.
Data & Performance Reporting: Monitor provider, game, and player metrics to deliver actionable reporting, competitive benchmarks, and strategic growth recommendations to leadership.
Cross-Functional Execution: Align with Product, Tech, Payments, Marketing, and Customer Support to deliver operational initiatives and product enhancements on schedule.
Compliance & Responsible Gaming: Ensure all casino operations, releases, and marketing campaigns adhere strictly to licensing conditions, local market regulations, and Responsible Gaming standards.
We are an award-winning iGaming platform and sportsbook provider supplying industry-leading solutions to our partners and their players. We specialise in helping online and land-based operators expand their iGaming and sports betting business on a global scale, focusing on innovation and customisation to power localised customer experiences and intimate user journeys. As a regulated markets specialist, we offer compliant entry into 36+ complex regulated markets around the world.
Our powerful iGaming platform is built to be scalable, open and user-centric, rapidly integrating with our partners' existing tech and preferred third parties. It provides a personalised user experience through our suite of real-time marketing tools, real-time data, and real-time rules engine, allowing our partners to build their own automated bespoke rules, without the need for coding knowledge.
Our sportsbook is built mobile-first and provides a premium player experience through our Bet builder, comprehensive Live betting capabilities and Player props. Our partners benefit from tailored odds, personalised margins, and risk management strategy, increasing the players’ personalised experience. Our partners benefit from an in-house trading team available 24/7 through direct communication channels, delivering unparalleled agility and service to all our partners, around the clock.
General enquiries: sales@gig.com
