Job Description

Online Admissions Specialist
Rasmussen University
Online/Remote

The Online Admissions Specialist works in a team environment to support the admissions team. The Online Admissions Specialist will leverage their experience in an operations/administrative capacity to support all programs, with a focus on admissions. The Online Admissions Specialist serves as a resource for the online admissions team, online operations, and the Directors of Admissions.

This position will also require the handling and gathering of sensitive documents/records requiring strict adherence to the policies and procedures of the University.

The Online Admissions Specialist will follow the policies and procedures adopted by the University in performing the duties of the position, including adhering to the Family Educational Rights and Privacy Act (FERPA) in handling student information.

Responsibilities:

Admissions Support – 90%

• Responsible for the overall maintenance, tracking, and collection of documents. This includes both electronic and paper generated documents stored at the campus. To include, but not limited to; background check process, High School verification, and other admissions related requirements for enrollment.
• Compliance with accreditation, state, federal and University standards is
• Responsible for performance metrics
• Assist with student outreach to prospective students. This includes collecting required documents for enrollment as well as potentially setting appointments for the admissions team.
• Exercises strong working knowledge of student account services, re-entry process, student prior learning opportunities including transfer credits and more, scheduling and financial aid process in order to assist students through the enrollment process efficiently.
• Builds strong relationships with prospective and current students by having the ability to listen and identify student needs.
• Strict adherence to all institutional, governmental and accreditation policies, regulations and codes of conduct.
• Accurately and professionally represents the University through interactions with students, staff and constituents.
• Cultivates a positive team environment by demonstrating accountability and dependability with respect to individual productivity and conduct.
• Implements and supports policy and procedural changes to ensure the success of students and the success of the University.
• Lead or assist with tracking student high school verifications and other outstanding enrollment steps
• Facilitates Academic/Financial Aid appeal Process for admissions
• Actively works to clear enrollment verifications as they arise working with the student and admissions personnel.
• Demonstrates a commitment to Rasmussen University’s mission, vision, and values in daily activities as well as support an environment of understanding, acceptance, and appreciation for diversity.

Other Duties – 10%

• Will also perform other duties as requested.
• Per the US Department of Education Program Integrity Rules, postsecondary institutions that participate in the student financial assistance programs pursuant to Title IV of the Higher Education Act (HEA) are barred from providing incentive payments to any person or entity engaged in student recruiting and/or admissions activities.

Reporting Relationships:

The Online Admissions Specialist reports to the Assistant Vice President of Online Operations.

Requirements:

• Associate Degree, Bachelor Preferred
• Ideally 1 to 3 years’ experience working in a fast paced, service-focused or sales setting.
• Ability to work a flexible schedule that may include evenings and weekends.

• Strong organizational and follow-up skills with the ability to manage interruptions while delivering within tight deadlines.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite
• Ability to work independently and collaboratively as a member of a team and with other departments.
• Must be self-motivated, flexible, positive and solutions oriented.
• Strong communication and customer services skills required; some sales ability encouraged.
• Strict adherence to all institutional, governmental and accreditation policies, regulations and codes of conduct.
• Accurately and professionally represents the University through interactions with students, staff and constituents.

About Us:

Rasmussen University, a university accredited by the Higher Learning Commission, an institutional accreditation agency recognized by the U.S. Department of Education ( www.hlcommission.org), is dedicated to changing lives and the communities it serves through innovative educational programs. As a pioneer in career-focused education since 1900, the University is defining a new generation of higher education that focuses on competency-based education, technology and transferable skills. Rasmussen offers undergraduate and graduate programs online and in person at 20 campuses around the country. The University is designed to lift and support its students every step of the way, from each student’s first credential to their last. Rasmussen is dedicated to global enrichment, serving the underserved, and meeting the evolving needs of diverse students, communities, and economies. Rasmussen encourages its students, faculty, and staff to strive for academic excellence, community enrichment and service to the public good. Rasmussen is a wholly owned subsidiary of American Public Education, Inc. (Nasdaq: APEI). For more information about Rasmussen University, please visit www.rasmussen.edu

It is the policy of Rasmussen University to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. Rasmussen University does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.

If you are a resident of a state with designated pay transparency requirements and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to recruiting@apei.com