Job Description

Department

BSD OCR - Operations Infrastructure Support

About the Department

The Office of Clinical Research (OCR) is dedicated to supporting the infrastructure for the management and administration of clinical research at The University of Chicago as well as individual research programs with the goal of improving communication, consistency, and collaboration across the Biological Sciences Division and UChicago Medicine.

To mission of the OCR is to catalyze clinical research by providing expertise, resources, infrastructure, and systems that facilitate clinical research operations and enable collaboration across the enterprise while promoting compliance and human subject protection on behalf of our diverse community of patients and volunteers.

Job Summary

The job maintains regulatory compliance programs, including the interpretation of systems to identify areas of risk and may coordinate internal audits. With a moderate level of direction, participates in compliance documentation, compliance training, and compliance committee formation.

The OnCore Calendar Analyst supports the configuration, maintenance, and quality assurance of study calendars within the Clinical Trial Management System (CTMS), Oncore. The OnCore Calendar Analyst is responsible for building calendars in the OnCore CTMS, including calendar amendments, in accordance with established guidelines and procedures. The OnCore Calendar Analyst interprets clinical research protocols and related study documents to build accurate study calendars and manages vendor-performed calendar builds through quality checks and implementation of institutional standard operating procedures.

As a member of the Research Systems & Coverage Analysis Unit within the Office of Clinical Research, the OnCore Calendar Analyst works collaboratively with coverage analysts, finance teams, vendors, support staff, and other OnCore users to support clinical trial workflows. The position also supports end-user training, performs system testing and troubleshooting, and supports testing of calendar workflows in Epic.

Responsibilities

• Builds and configures study calendars in OnCore based on research protocols and related study documents.
• Processes calendar amendments in accordance with established guidelines, procedures, and institutional requirements.
• Audits vendor generated calendar builds for accuracy, completeness, and compliance with institutional requirements and SOPs.
• Implements institutional SOPs related to OnCore calendar configuration, quality assurance, and related workflows.
• Performs system testing and quality assurance of calendar and application functionality during upgrades and enhancements.
• Troubleshoots and tests calendar build and subject management issues in OnCore.
• Provides technical support to coverage analysts, finance specialists, and other OnCore users regarding calendar functionality and related workflows.
• Provides ad hoc reporting to Research Systems & Coverage Analysis Unit leadership.
• Assists in developing learning tools and reference materials for OnCore calendars and related functionality.
• Coordinates department or clinic compliance with a moderate level of guidance.
• Prepares, completes and submits all compliance documentation on a routine basis. Coordinates compliance committee meetings.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

Preferred Qualifications

Experience:

• Prior experience building and configuring study calendars within OnCore.
• Ability to interpret clinical research protocols and related study documents.
• Experience providing technical support to customers or end users.

Preferred Competencies

• Demonstrates strong problem-solving and critical-thinking skills.
• Demonstrates strong organizational and project management skills.
• Manages high-volume workloads while meeting deadlines.
• Demonstrates strong attention to detail.
• Communicates effectively, both verbally and in writing.
• Works effectively with internal teams and external vendors.
• Provides effective customer service and technical support.
• Adapts effectively to changing priorities, processes, and system requirements.

Working Conditions

• Remote.

Application Documents

• Resume (required)
• Cover Letter (preferred)

The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Legal & Regulatory Affairs

Role Impact

Individual Contributor

Scheduled Weekly Hours

40

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

​

FLSA Status

Exempt

​

Pay Range

$65,000.00 - $90,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.