Job Description

MaxHealth is looking to hire a full-time Oncology Care Coordinator who will serve as a central point of contact for patients, families, primary care providers, oncologists, surgeons, and other healthcare professionals. This role is responsible for coordinating oncology-related referrals, facilitating timely access to care, monitoring patient progress, and ensuring effective communication among all members of the care team.

This is a remote position but candidates must reside in Florida and have an active Florida Nurse Practitioner license to be considered for this position.

Salary to align with experience.

Responsibilities:

• Monitor and manage oncology, biopsy, and surgical referrals received from PCP offices.
• Review and appropriately direct oncology referrals to the appropriate oncologist based on the patient's diagnosis, clinical needs, and physician availability.
• Coordinate appointments and care between the patient, PCP, oncology office, surgeons, and other healthcare providers.
• Coordinate biopsy and surgical appointments and ensure that required medical records, imaging, pathology reports, and other clinical information are available to the appropriate providers.
• Review referrals, imaging reports and historical reports ordered by PCPs or specialists to determine whether an oncology consultation or additional evaluation is indicated.
• Work closely with the oncology care team, oncologists, primary care, specialists and other clinical leaders to evaluate cases to determine appropriate care pathway.
• Serve as a consistent point of contact and patient advocate throughout the referral and care coordination process.
• Monitor patient progress and maintain communication with the referring provider regarding the patient's status, appointments, and ongoing care needs.
• Follow up with patients to ensure they are attending scheduled appointments and completing recommended testing, biopsies, consultations, and treatments.
• Conduct follow-up calls with patients to identify concerns, changes in condition, barriers to care, or social needs, and communicate relevant information to the appropriate physician or healthcare provider.
• Identify and address barriers that may delay or prevent patients from receiving timely oncology care, including scheduling, communication, and coordination issues.
• Maintain accurate and timely documentation of referrals, patient communications, appointments, follow-ups, and care coordination activities.
• Track multiple patient cases simultaneously and prioritize tasks effectively to ensure timely follow-up and continuity of care.
• Coordinate care through interdisciplinary collaboration with physicians, nurses, medical assistants, PCP offices, surgeons, imaging centers, and other healthcare providers.
• Facilitate communication among members of the care team to promote efficient care coordination and optimal patient outcomes.
• Provide compassionate, professional, and patient-centered service throughout the patient's care journey.
• Assist with community outreach efforts.
• Develop and adhere to quality of care metrics.
• Perform other duties related to oncology care coordination as assigned.

ABOUT MAXHEALTH

MaxHealth is dedicated to simplifying healthcare-so providers can focus on what matters most: caring for patients.

Founded in 2015, MaxHealth is a leading, value‑based primary care platform delivering high‑quality, integrated care to adults and seniors throughout Florida. Our providers care for a large and growing population of Medicare and exchange‑based patients across more than 50 clinics in central and southern Florida, supported by a stable, mission‑driven organization built for long‑term success.

At MaxHealth, providers practice within a team‑based, integrated care model designed to reduce administrative burden and improve both patient outcomes and provider satisfaction. Providers are supported by Integrated Care Teams and clinical resources that streamline workflows, enhance care coordination, and allow providers to spend more meaningful time with their patients.

Providers joining MaxHealth are thoughtfully onboarded through an in‑depth training and orientation process, ensuring confidence in clinical systems, workflows, and care models from day one. Our structure supports continuity of care, proactive population health management, and a strong focus on prevention and chronic disease management-hallmarks of value‑based medicine.

We recognize the importance of work‑life balance in sustaining a long and fulfilling medical career Most MaxHealth locations offer predictable weekday schedules, and after‑hours call is voluntary at the majority of practices, with additional compensation available for those who elect to participate.

MaxHealth also partners with like‑minded independent providers, offering the benefits of a larger clinical platform while preserving provider autonomy and patient‑centered care. Providers have opportunities to engage in leadership, collaboration, and continuous improvement within a growing organization that values clinical excellence.

Our values guide our practice of medicine: we are customer‑centered, compassionate, results‑driven, proactive, collaborative, and adaptable. These values shape how we care for patients-and how we support providers throughout their careers.

Our mission is to deliver quality care, a simplified experience, and happiness-one patient at a time.

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