FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Join our team and make a positive impact on the lives of others! We are looking for a Onboarding Specialist I for our team in Colorado.
This is a hybrid position, 3 days in our beautiful Denver office in the Denver Tech Center and 2 remote days. Monday through Friday, Weekends off!
This role supports the Intake team ensuring the patient and caregiver in providing education, submitting required documents, and brief orientation to ensure coordination for start of care.
Every day you will:
· Act as primary point of contact supporting the completion of eligibility and employment paperwork for the caregiver.
· Demonstrate effective case management by maintaining a 3-hour email, chatter and voicemail response time.
· Achieve monthly standard to enroll a minimum 40% of caregivers based on state standards.
· Navigate multiple systems as required to complete the enrollment process.
· Maintain detailed case notes in Salesforce.
· Adhere to HIPAA guidelines and compliance expectations.
· Other duties as assigned by management
Education / Experience
· 1+ years’ experience in comparable role · Excellent written and verbal communication skills · Your own reliable transportation and ability to travel as required · A self-starter personality and the ability to work independently with minimal supervision · Ability and discipline to work remotely as required · Bilingual Spanish nice to have
The Ideal Candidate Will Possess
A positive can-do attitude. In alignment with our core values. · Exhibit a high level of patience and ability to communicate effectively and build trust. · Able to commute to patient and caregiver homes · A passion for providing a high level of customer service, including the ability to show empathy and active listening. · Ability to resolve issues with clients comfortably. · High level of discretion, judgment, integrity, professionalism, and strong decision-making skills. · Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues.
Why work at FreedomCare?
We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $23.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range $20—$23 USD
At FreedomCare, we’re proud to be one of the fastest-growing homecare providers in the country, having served over 75,000 patients and caregivers nationwide. Our mission is simple yet impactful: helping people receive care from someone they trust—a loved one they can rely on.
Why We Do What We Do
Traditional home care often falls short for those in need. High caregiver turnover and frequent hospitalizations impact patient well-being. At FreedomCare, we’ve set out to change that by prioritizing patients' needs and providing a better solution that increases quality of life. We make it possible for family and friends to care for their loved ones—while also being paid for their dedication.
How FreedomCare Stands Out
✅ Fewer Hospitalizations: Family and friend caregivers reduce hospital readmissions by ~25% after discharge.
✅ Lower Medical Costs: Patients receive better care, helping them stay healthier and out of the hospital.
✅ Reduced Caregiver Turnover: Caregivers who are trusted family or friends are 50% less likely to leave.
✅ Happier Patients & Caregivers: With over 7,000 5-star reviews, we’re making a real difference.
Join us in transforming home care and improving lives across the United States. Together, we can make quality care a reality for more families.
