Job Description

Employment Category

Regular, Full-time

Travel Requirements

None

Responsibilities/Skills/Experience Requirements

JOB DUTIES/RESPONSIBILITIES:

• Administers pre-employment drug screen (DS), criminal background check (CBC) and motor vehicle report (MVR) processes, including data entry into multiple databases, review of 5-day cycle time target adherence, and communication with hiring managers and field Human Resources (HR) representatives to obtain missing information and provide applicants' hiring status
• Processes CBC/MVR for internal candidates transferring into a Select Position, following internal Standard Operating Procedures (SOPs) to ensure the correct process is followed
• Acts as the primary liaison between hiring managers, applicants, third-party vendors, Sears evaluators and the Legal Department for pre-employment activities
• Audits pre-employment data to identify compliance issues to bring to the attention of HR and corporate/field management to drive improvement and accountability
• Communicates pre-adverse and adverse action determinations from the Sears evaluator to hiring managers and field HR representatives
• Sends correspondence regarding unfavorable results to applicants and contingent hires in compliance with the Fair Credit Reporting Act for those with a Not Clear for Hire result due to an MVR
• Responds to inquiries regarding drug screen collection sites; communicates with the Medical Review Officer regarding questionable drug screens
• Creates electronic employee personnel files in HR Scanning and maintains both pre-employment and Select Position documents in the electronic file
• Develops and implements process revisions to continually improve the efficiency of compliance efforts
• Acts as primary HR contact for supported departments, providing timely, courteous internal customer service; communicates routine SHIP policies and procedures and distributes HR and Sears communications as needed, involving HR management in issues they cannot resolve
• Responds to general benefit inquiries and refers associates to the appropriate contact for complex matters that cannot be addressed by this office
• Completes weekly reports notifying management of pre-employment candidate status; communicates delays of 7 days or more via weekly report and provides verbal follow-up for complex delays
• Follows up frequently with vendors/evaluators for status updates on delayed results, escalating to HR management as necessary
• Enters accurate pre-employment data into the HR Scorecard monthly
• Inputs data related to salaried absences, assists associates and managers with attendance records, and forwards monthly absence reports to management
• Assists with coordination and facilitation of Corporate HR activities
• Creates and updates flow charts, reports and other documents related to pre-employment functions
• Maintains strict confidentiality of all data and information administered under these programs
• Assists other HR Department staff with assigned projects, events and special assignments, and acts as backup to other HR non-exempt staff
• Performs routine administrative tasks including copying, faxing, file maintenance, mail processing and setting up conference calls
• Maintains professional integrity in compliance with Sears mission, vision and values
• Maintains an excellent attendance record
• Ensures dedication to understanding customer needs and exceeding their expectations
• Represents the organization in a positive and professional manner
• Acts as a role model in demonstrating the organization's customer service standards
• Performs other duties as assigned

JOB REQUIREMENTS:

• High school diploma or equivalent
• 3-4 years of related experience
• 18 years of age or older

Job Function

Administrative/Clerical/Office Support

Years Experience

2 - 5 Years Experience

Country

United States

Location City

Longwood

Work-In City

REMOTE

Work-In State

FL

Work-In Postal Code

REMOTE

EEO/EOE Footer

Equal Opportunity Employer / Disability / Vet.

Posting Tags

#Corporate, #Remote

Company Brand

Transformco

Additional Compensation Explanation

N/A