Job Description

General Information

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Company
Deloitte
Business Unit
Enabling Functions
Primary Location
Zaventem
Field of interest
HR
Industry Focus
Industry Agnostic
Recruiter
Schroeders, Olivia - oschroeders@deloitte.com

Description of the position

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Can’t wait to make an impact on the world? You’re not alone. Join us in driving progress in the working world and beyond.
Your journey with us
As an Onboarding Services Specialist reporting to and supported by the Learning & Onboarding services Lead, you will be responsible for the following activities:
Team

• Act as a team player in our Learning and Onboarding services team, driving primarily onboarding services
• Act as a brand ambassador, promoting a strong learning culture within the organization
• Provide constructive feedback and recommendations to support continuous employee development

Operations

• Support daily operations to ensure smooth and efficient delivery of onboarding services
• Together with an Onboarding team, develop, implement and facilitate onboarding timelines, schedules, workflows, and resource allocation across departments
• Manage new hire onboarding administration and deliver high quality onboarding experiences
• Organise and deliver engaging group onboarding sessions while managing high-volume hiring periods and driving special onboarding initiatives
• Execute assigned workflows and contribute to workflow execution, tracking performance against SLAs and KPIs
• Identify and escalate potential risks to ensure a proactive risk management approach

Process Improvements & Projects

• Support the implementation of new ways of working: assist in harmonizing processes, support process automation initiatives, and collaborate with our delivery network
• Contribute to integrating best practices and improving our processes by:
• Assisting in analysing and harmonizing cross-business units onboarding processes to ensure quality & efficiency
• Contributing to building and maintaining strong knowledge management (documentation, manuals) & supporting transfer activities to our delivery network
• Support key Learning & Onboarding projects under supervision

Let's talk about you

• Degree in Human Resources, Business, Economics, or a related field
• Strong coordinating/organisational background, organising events, managing multiple stakeholders at a time, budget owner experiences
• Ability to coordinate effectively across multiple departments and stakeholders to align onboarding activities and timelines
• Process driven, hands-on, pragmatic (experience in process improvements is a plus)
• High level of accuracy and attention to detail in all aspects of work
• Efficient, solution oriented, flexible, and eager to learn
• Affinity for new technology, AI is a nice to have
• Fluent in English and either Dutch or French

Who is Deloitte?
We provide industry-leading audit and assurance, tax and legal, consulting and related services. We are committed to driving innovation across offerings to help our clients address their challenges, while giving our professionals opportunities to learn and grow in this era of transformation.
In Belgium, +5000 dedicated professionals active in +10 offices, take great pride in bringing multidisciplinary expertise to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities.
Why Deloitte?
Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.
Never stop growing! Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.
We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values
Life looks different for each of us, so we created a varied benefits package that you can tap into:

• My Benefits My Choice, a flexible rewards plan tailored to your lifestyle and priorities
• Sustainable transport options offered by Mobility@Deloitte
• Flexible work arrangements for all and initiatives supported by Parents & Caregivers @Deloitte
• Wellbeing tips and activities powered by Energise@Deloitte
• Topped off with other health benefits and insurance opportunities

Empowering our employees with flexible work arrangements remains essential in today's reality:

• Hybrid workplace: combination of home office and on-site (+10 offices in Belgium or client's premises).
• Part-time employment: all our jobs are open to full-time or part-time work under a 90% or 80% regime.

Join us to make an impact together! Apply now!
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