Kennards Hire

Onboarding Officer - KMP

Kennards Hire  •  Crestmead, AU (Onsite)  •  4 days ago
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Job Description

JOB.TILE

Crestmead

About the role
The Onboarding Officer plays a key role in coordinating the
successful onboarding of equipment, services, and team members to customer
sites. This role works closely with operations and commercial teams
to manage onboarding requirements, including customer onboarding platforms,
employee details, service records, risk assessments, and other required
documentation.

A key part of the role is ensuring Kennards Hire is
registered on the correct customer onboarding portals and that all
registrations, licences, and records are kept up to date and compliant.

This role requires you to;

  • Coordinate the onboarding
    of equipment, vehicles, and team members to customer sites, ensuring all
    requirements are met.
  • Manage customer onboarding
    documentation and portals, ensuring information is accurate, compliant,
    and up to date.
  • Work closely with Site
    Managers, Project Managers, Business Development teams, and branch
    operations to support customer requirements and resolve onboarding issues.
  • Monitor and maintain
    Kennards Hire registrations across customer onboarding platforms.
  • Provide clear
    communication and guidance to internal teams regarding onboarding
    processes and requirements.
  • Identify opportunities to
    improve systems, processes, and overall onboarding efficiency.
  • Uphold Kennards Hire
    values while maintaining a strong commitment to safety, compliance, and
    teamwork.

Why
Kennards Hire?

Family-owned
since 1948, Kennards Hire is the largest family-owned equipment hire company in
Australia and New Zealand, with 2,000+ team members across 200+ locations.

Our
goal is simple: to be the best hire company in the world by backing our people
and making our customers’ jobs easy.

When
you join Kennards, you’re part of a team that genuinely supports each other. We
recognise contribution with benefits that matter:

  • Profit share
    bonuses
  • Discounted
    equipment hire for personal projects
  • Paid parental
    leave for primary and secondary carers
  • Leave conversion
    options for better work–life balance
  • Salary continuance insurance & additional 1% superannuation
    after 5 years
  • Salary sacrifice
    options
  • WHEREFIT health,
    fitness and lifestyle discounts

So, whether you’re starting out, switching roles,
changing industries or ready to make your next career move, With Kennards Hire You
Can.

Kennards Hire

About Kennards Hire

Kennards Hire is an Australian family-owned and operated company that has been in the hire industry for over 75 years. We have more than 200 sites and branches across Australia and New Zealand. Our diverse product range extends from general hire equipment for the home renovator and professional tradesperson to specialist equipment and heavy machinery used on some of the largest civil infrastructure and commercial construction projects in Australia and New Zealand. This combination of general and specialist equipment allows us to service DIY, trade and large construction customer segments alike.

Our company is built on sound values that promote honesty, fairness, a family vibe, forward thinking and innovation. Our value of ‘Taking Hire Higher’ is a value which is core to our success.

While we can boast an impressive and extensive range of hire equipment, we are the type of hire business that always put customers first. We strive to make our customers job easy through innovation, convenience and location.

An industry first has seen us introduce QR codes on all our equipment. Downloading this allows our customers to see the full service history, risk assessment, operator's manuals and much more. Our website is mobile so equipment and the closest locations can be easily found while onsite.

Our suppliers are our partners. We combine our efforts to ensure our customers receive best tools, equipment and service. As another industry first, we also hold supplier nights to recognize their contribution to us.

Our staff is as important as our customers. We can only be as good as our people. A range of incentives are in place to help our staff develop further and deliver job satisfaction. We are proud to announce that 35% of our employees have been with us for over 5 years.

Our exciting future will see us think up new ways of making our customers'​ lives easier through innovation, people, culture and more dots on the map!

Kennards Hire makes your job easy!

Industry
Construction & Skilled Trades
Company Size
501-1,000 employees
Headquarters
Seven Hills, AU
Year Founded
1948
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