Home care is care that comes to you. With HCA’s home care services, you can maintain your independence in your own home for longer. Whether you need a little help around the house or care for more complex lifestyle needs, our in-home care specialists are experts at developing personalised care plans that meet your unique needs.
Are you a confident communicator who loves connecting with people and turning enquiries into meaningful outcomes?
Join Healthcare Australia’s Home Care team as our next Client Onboarding Consultant, where you’ll play a key role in helping clients begin their care journey.
Let’s talk about you!
You’ll bring previous experience in sales, customer service, or administration, ideally within the health or aged care sector along with an excellent phone manner and strong communication skills. Knowledge of Support at Home is highly regarded. You are highly organised with great attention to detail, you’ll manage data entry and CRM systems accurately while handling multiple tasks with ease. With a proactive and positive attitude, you thrive in a team environment and take genuine pride in helping people.
Why Join HCA?
At HCA, you’ll join a supportive and passionate team who care deeply about the work we do. You’ll enjoy flexibility, great team culture, and the chance to make a difference every day — helping clients feel supported, informed, and confident in their care choices.
As well as a great salary, a $50 incentive is paid for each organically sourced customer meeting that converts to a confirmed client!
We offer the following benefits and much more:
At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.
Healthcare Australia (HCA) is Australia’s largest diversified healthcare provider, operating nationwide across all sectors of health including primary health care, and acute care. We connect healthcare professionals, organisations, and people to provide end-to-end healthcare solutions. By filling the healthcare skills gap, we ensure Australians always have the support they need—making us Australia's #1 healthcare solutions provider.
We're highly experienced:
With over 50 years of experience connecting healthcare workforce with those needing support and care, we understand what works. The Healthcare Australia Group delivers quality, efficient, and flexible solutions nationwide with confidence.
We're dynamic:
HCA is known for our quick reflexes and it’s how we’re able to support Private, Public, Federal, State, and Territory Government and Health Departments. As a leading healthcare solutions provider, we're always ready to respond to urgent needs from customers, employees, or patients. Being active and responsive is fundamental to our identity.
We're human:
We're a team of over 15,000 passionate and committed healthcare workers and clinicians improving the health of our community. While embracing innovation through technology, we remain people-focused. We value human relationships and strive to make meaningful differences in lives across Australia.
We’re prepared:
Our years of experience have helped us develop comprehensive compliance frameworks and governance protocols—a key reason why leading private and public healthcare facilities choose us as their preferred provider.
Our compliance framework supports HCA health professionals in delivering safe, compliant care, ensuring our clients receive fully credentialed staff who are fit for purpose.
