Job Description

Salary Details

The salary range for this position is CAD $29.89/Hr. - CAD $39.24/Hr.

Come work as an Onboarding & Offboarding Associate with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for an Onboarding & Offboarding Associate to join the Onboarding team. Apply today to join our team!

As an Onboarding & Offboarding Associate with Vancouver Coastal Health you will:

• Act as the central contact to support a warm, inclusive onboarding experience for new hires as well as to guide smooth transitions for staff offboarding.
• Support onboarding for internal or external staff, from the initial job offer acceptance, sharing welcome packages and enrollment materials, completing key onboarding activities and education, answering new hire inquiries to completion of the new employee onboarding process.
• Provide guidance and advice to leaders regarding onboarding and offboarding services, requirements, and best practices.
• Create and utilize onboarding and offboarding checklists to guide staff through necessary actions and processes, and solicit feedback from employees who are joining or exiting the organization.
• Create, prepare and process various documents such as emails, correspondence, materials, and toolkits for successful onboarding and offboarding.
• Liaise with staff and leaders in Recruitment, Scheduling, Employee Records and Benefits, Payroll, Operations, and other partners to support successful onboarding.
• Respond to inquiries from employees, managers, and operations regarding the status of new hire onboarding and general questions.

Qualifications

Education & Abilities

• Completion of a recognized diploma or degree in Human Resources Management or related field, supplemented by two (2) years’ recent, related experience in a large and complex organization, or a combination of education, training and experience.
• Skilled computer literacy with word processing, spreadsheet, graphics and database programs, e.g. MS Word, PowerPoint, Excel, Access and Visio is required.

Knowledge & Abilities

• Knowledge of human resources practices and relevant collective agreements.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Ability to relay technical information in a manner that can be understood by various audiences.
• Demonstrated customer service orientation and approach to communicating and supporting staff.
• Exhibits thoroughness when maintaining, monitoring, calculating and summarizing data, records and other information.
• Applies excellent time management skills to plan, prioritize and complete assignments and schedule activities in a manner that optimizes departmental effectiveness and maintains customer relations.
• Proficiency in the use of computers and relevant software applications including online recruitment/human resource systems, and current office software.
• Demonstrated ability to deal with staff and public effectively.
• Demonstrated ability to work independently and as a member of a team.
• Physical ability to perform the duties of the position.

Closing Statement

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process. Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026. Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.