Job Description

About Us

At easykind, we are at the forefront of healthcare, specialising in medicinal cannabis to provide compassionate and innovative solutions for patient care. As a rapidly growing start-up founded by patients, for patients, we are thrilled to welcome new members to our exceptional team.

We’re a passionate, goal-driven team with the mission of providing a 5-star service whilst providing the most cost-effective solution to high quality plant based medicine in Australia. We don’t want to be the everyday medical clinic, instead bringing relatability and friendliness mixed with a level of professionalism to simplify the process for our patients.

This original vision remains a key foundation of our clinic today. We carry this inspiration into everything we do at easykind, ensuring that our focus remains firmly on our patients and their care.
Our clinical team, composed of AHPRA-registered doctors and nurse practitioners, provides expert, professional care during every consultation. Before and after appointments, our patient support centre is on hand to answer questions and guide patients, ensuring they feel fully supported throughout their alternative healthcare journey with us.

We’re currently looking for passionate and dedicated Registered Nurses to join our Patient Onboarding team! This role involves behind-the-scenes administrative support for patients throughout their medicinal cannabis journey. It is perfect for those who have a knack for empathy, excellent communication, strong admin and tech skills, and the ability to solve problems efficiently.

This is a full-time position located in Richmond, with flexibility to move to a hybrid working arrangement after successfully completing probation and meeting performance expectations.

Key Responsibilites

• Conduct My Health Record screening and clinical reviews to support safe prescribing decisions

• Identify ineligible patients and manage discharge processes with clear, empathetic communication

• Review flagged medications and Letters of Confirmation, applying clinical reasoning and escalating where needed

• Maintain accurate patient records and complete associated administrative tasks

• Work efficiently across high-volume case reviews and data

• Collaborate with internal teams and contribute to process improvements

• Support patient onboarding and initial screening calls as the function expands

What We're Looking For

• 1-2 years post-graduate nurse program clinical experience (Bachelor-qualified nurse)

• Experience in patient-facing or support roles

• Strong clinical reasoning and decision-making skills

• Excellent communication and problem-solving ability

• High level of tech literacy and self-sufficiency

• Ability to handle sensitive information confidentially

• Empathy, patience, and professionalism in patient interactions

What We Offer

• Work at the forefront of a rapidly growing healthcare industry.

• Join a collaborative team that genuinely supports each other.

• Competitive remuneration and benefits.

• Join a company nominated for LinkedIn's Top Startups 2025.

At easykind, we believe diversity fuels innovation. We’re committed to creating an inclusive environment where everyone - regardless of background, identity, or experience - feels valued and empowered. We celebrate differences and strive to build a team that reflects the patients we serve. If you’re passionate about compassionate care and are ready to join a forward-thinking team, we can’t wait to meet you!