Job Description

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.

We believe that every life deserves world class healthcare.

Salary: Competitive
Hours Monday to Friday, 9am to 5pm (37.5 hours per week)
Location: 40 Grosvenor Place, London, SW1X 7AW
Contract: 12-month Fixed Term Contract

What are we looking for?

Cleveland Clinic London is seeking a Onboarding Coordinator to provide recruitment compliance support across the organisation. In this role you will manage an individual caseload of compliance files, initiate and oversee compliance checks, and support candidates throughout the process, ensuring a positive and professional experience. You will guide candidates from offer acceptance through to their first day, delivering a smooth and supportive pre-employment experience.

The role involves close collaboration with the wider HR team to deliver a seamless recruitment and compliance journey for each candidate.

What makes us different?

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.

What will your duties include?

• Manage individual work stream of compliance files in agreed timescales
• Support candidates through the compliance process, engaging with them to ensure a positive experience and ensuring the candidate is aware of their necessary steps in the onboarding process
• Issue when required and, ensure references are received in a timely manner, and they are matched to CV history. Provide CV gap analysis where required
• Issue and follow up DBS checks, ensuring these are submitted in a timely manner to allow for the DBS checking process to be complete in good time for target start dates
• Arrange Occupational Health (OH) checks with our in-house OH service
• Complete professional registration checks (e.g. NMC pin)
• Update Applicant Tracking System (ATS), HRIS or similar records (e.g. – excel trackers) to keep compliance caseload conversion visible, accessible and up to date
• If required, prepare candidate’s file for Risk Assessment and present at the Recruitment Compliance Group
• Partner with HR Operations to maintain accurate caregiver compliance records and promptly escalate any compliance gaps to HR Operations and the Talent team.
• Other general ad-hoc HR admin duties as required

What we need from you?

• Excellent organisational and planning skills
• Ability to handle high-volume processes in a methodical manner
• Attention to detail with regard to systems and reporting
• Demonstrable track-record of delivering high-volume compliance in a regulated environment
• Experience with ATS, CRM, or relevant HR system, ideally Workday.
• Recent experience delivering compliance in an acute healthcare environment, including knowledge of CQC requirements and expected standards of compliance

What We Offer

As a private hospital with no shareholders, we reinvest all profits back into our organisation. This allows us to provide meaningful, tailored support and development opportunities for our caregivers - alongside a range of benefits, including:

• 25 days annual leave plus Bank Holidays
• Double-matched salary exchange pension – contribute 5% and we’ll contribute 10%
• Private Medical & Dental Insurance
• Life Assurance
• Season Ticket Loan & Cycle to Work schemes
• Workplace Nursery Scheme
• Wellbeing Hub with mental health, coaching and EAP support
• Earned Wage Access - get early access to part of your pay when needed
• Access to discounts on food, retail, and more

Who we are?

Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.

If you would like to know more, please email recruitment@ccf.org.

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Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.

Disclosure and Barring Service (DBS) Check

This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

“Let’s deliver World Class care together!”

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.