Location: Portland
Statues: On-Site
Wages: $23 -$28 an hour, depending on experience
Reports To: Traffic Control Manager
About AGS
Based in Tacoma, Washington, Advanced Government Services has delivered traffic control and road safety services since 2003. We provide traffic control, ITS Solutions, signage/roadway safety products and services across the Pacific Northwest Region.
As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day:
About The Position
The Traffic Control & Rental Administrator (OSS Administrator) plays a central role in coordinating traffic control and rental operations by ensuring accurate data entry, scheduling, dispatch, and invoicing. This position works closely with the Traffic Control Manager, dispatch teams, supervisors, and rental staff to support daily job execution and maintain operational efficiency.
Responsibilities include opening and closing work orders, reconciling invoices, handling customer inquiries, and scheduling traffic control and rental services. The role supports equipment forecasting, inventory tracking, and dispatch coordination to ensure required materials are available for projects. The Administrator also maintains customer relationships through professional communication and problem-solving while delivering a high level of service.
Additional duties include assisting with deliveries, minor equipment repair support, yard upkeep, and administrative tasks as needed. The role requires strong multitasking ability, attention to detail, and adherence to safety and Lean operational practices in a high-volume environment.
Qualification
High school diploma required
Proficient computer and data-entry skills
Experience with TCR/SalesPad or similar systems preferred
Minimum 1 year of customer service experience an asset
Experience in traffic control or construction industry an asset
Strong written and verbal communication skills
Excellent phone etiquette and interpersonal skills
Strong time management and multitasking abilities
Customer-focused mindset with problem-solving capability
Ability to remain calm and effective in a fast-paced environment
General mathematical competency
High level of confidentiality and professionalism
Ability to work independently and as part of a team
Basic understanding of power tools
Forklift certification preferred but not required
Proficiency in Word, Excel, email, and office productivity software
We have always been a family-owned business. When you join AGS, you aren’t just a number: people remember your name and treat you like one of the family! You’ll be working with a team you can trust, and you’ll be excited to come in on Monday morning.
Other perks include:
Do you have a good attitude? Are you unafraid to speak up and tell us what you think? Do you work for a higher purpose? Do you do whatever it takes to get the job done? If this sounds like you, we think you’d be a great fit at AGS – apply today!
We thank all applicants for their interest, however only selected candidates will be contacted.
*By applying to this posting you will receive auto-generated emails to the account provided. Please ensure to check your junk/spam folder as these emails may be re-directed.
Since 1966, ATS Traffic has provided complete traffic control for organizations and communities across Canada and the Pacific Northwest. Our local teams are certified in work zone design and setup; sign manufacturing and installation; and the implementation of sustainable active transportation solutions, including solar-powered crosswalks, radar signs, and pathway lighting.
As a 3M™ Authorized Fabricator and Certified Digital Fabricator, ATS Traffic is a leading sign and barricade manufacturer as well as trusted provider of installation services, flagging, lane closures, ITS solution architecture, data collection and smart intersection enhancements.
Safety forward.
For more information, visit www.atstraffic.ca and follow @atstraffic.
