Job Description

About the role

We’re looking for someone who enjoys helping others, takes pride in keeping a community running smoothly, and wants to make a real difference in the place they call home.

This is a live-on-site position, and we provide a comfortable 2-bedroom, 2-bath home with utilities included.

Housing: This position requires the employee to reside in employer‑provided housing. All housing terms, responsibilities, and costs will be outlined in a separate housing agreement that is distinct from the employment agreement. On-site 2-bedroom, 2-bath condo + utilities provided for the duration of employment.

Benefits Summary

• Vacation accrual begins after 90 days at 6.67 hrs/month (up to 160 hrs, depending on years of service)
• Sick leave accrues at 3.34 hrs/month, up to 40 hrs per calendar year
• 401(k) offered
• 9 paid holidays
• Medical, dental, and vision coverage
• Short- and long-term disability plus additional voluntary insurance options
• World-class training
• Individual and branch achievement bonuses
• CAI course/designation assistance
• Employee referral bonus program
• Wellness incentives

Compensation

• $20.00 - 25.00/hour (depending on experience; direct experience highly considered)
• On-site 2-bedroom/2-bath condo provided under a separate agreement with the client.
• On-site residence is a required condition of employment due to operational needs, including emergency response, property oversight, and resident support.
• Client-provided on-site housing and utilities are required as a condition of employment and are not provided as a cash allowance.

Schedule:

Monday - Friday 8-5pm

Key Responsibilities

• Perform light maintenance, minor repairs, and small installations
• Help keep common areas clean, safe, and well-maintained
• Proactively identify and address issues before they escalate
• Perform and coordinate repairs, preventative maintenance, capital projects, and equipment installations
• Coordinate and monitor outside contractors and service providers
• Serve as the primary on-site contact for residents
• Respond to questions and resolve concerns in a professional manner
• Support Board priorities and collaborate with the management company

The Ideal Candidate

• Takes ownership of issues and follows them through to completion
• Communicates professionally with residents, vendors, and the Board
• Works independently while staying aligned with Board direction

Qualifications

• Time-critical and a Valid Driver's License
• Knowledge of general maintenance requirements (documentation, safety, required reporting, regulations, etc.)
• Knowledge of electrical and plumbing codes and maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
• Knowledge of HVAC, including codes and maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
• Knowledge of OSHA worksite and personal safety requirements.
• Knowledge of State or local governmental safety requirements.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of company policies, procedures, and forms.
• Time management and time critical prioritization skills.
• Self-motivated, proactive, detail-oriented, and a team player.
• Live on-site and be available for community needs during agreed-upon hours
• Working knowledge of building systems, including electrical and plumbing
• Understanding of workplace safety and compliance
• Ability to manage supplies, tools, and maintenance documentation

Preferred Qualifications

• Experience supporting maintenance or capital improvement projects
• Familiarity with property management software

Additional Requirements

• This position requires residence on-site in the provided unit
• This is a non-smoking property; smoking of any kind is not permitted in the unit or anywhere on the premises

About the Community

Sammamish Bluffs is a well-established condominium community located in Issaquah, WA, within a highly rated school district. The property offers a peaceful residential setting with convenient access to parks, trails, and local amenities.

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.