Optimas Onsite Envoy - McLaren
Woking, UK
About Optimas
Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support no matter where you find yourself around the globe.
To learn more, please visit our website http://www.optimasinternational.com/
Optimas is looking for an energetic and enthusiastic Onsite Envoy to work at our customer location – McLaren in Woking.As an Optimas envoy you aremanaginga team who collectively and individually aredirectly responsible for the ‘day to day’ management of theonsiteJIT systemsfor our clients.
This is a customer facing role so you must remember that you arearepresentation of Optimasas a business and our professional image must be always maintained to the highest possible standards
The role primarily is tosupport the client with the aid of the on-siteteam. Whichincludesmaintaining apresence in production meetings,investigating &supplyingrelevant information to the client at multiple levels, managing the on-site teamand their day to day routines,managing the ordering and replenishmentof parts through the clients businessesand maintaining the standards of the JIT racks for all areas.
In addition, maintaining this client the on-site team look after two additional clients as well.
Principle Activities:
•Ensure that you fully understand your work requirements and duties and have received the correct supervised training in accordance with the Company’s training requirements to enable you to undertake your duties.
Key Tasks and Responsibilities are defined as:
•You will be required to attend the client’s production meetings if and when required,possibly on a daily basis
•Investigating and supplying information to the client and Optimas teams.Information required is quite a broad range from a part queryor part line count,to assistingin an engineering investigation and reports.
•All racks and cabinets to be kept in the agreed location and ensure that there is no movement into areas obstructing throughways etc which could raise health and safety issues.
•Managing the introduction and maintaining the JIT parts required in each area of the client’s business. Adding and removing these as and when a new production model is introduced or come to the end of its production run (Multiple areas).
•Maintaining communication with regards to any and all new Optimas JIT parts required into the client’s business, either as stock for production or as samples.
•Managing any paperwork which is required to be sent back to the warehouse.
•Managing the successful and prompt return of any parts sent back to the warehouse under a return’s authorization.
•Managing the on-site team.Thisincludes the team’s daily routines, shift patterns, absence, and holidays.
The onsite team’s routines include:-
•The morning shiftsdaily production line replenishment and scan (multiple area).
•The morning shifts daily delivery replenishment to the main rack and directly to some production areas.
•The morning shifts maintaining additional client’s sites (x2, once a week).
•The evening shifts daily production line replenishment.
•The whole teamis required tomaintainclearly and neatly labelledracksas well as ensuring that the correct size bar code labels are used.Any required rack or bin labels can be printed on site.
•The whole team to maintain the area around the racks which need to be always clean and tidy, as well as removing any stock not in the designated containers and sweep up any spillages.
•The whole teamto provide assistancewith a broad range of enquiresThese can range from simply finding a part through to investigating a part point of fit issue.
Key Skills and Competences required:
•Strong customer service skills
•Results-focused
•Excellent communication skills
•A flexible, friendly approach with a team focus and can-do attitude
•Decision making and problem-solving skills
•Driver CPC
•Manual Handling – regularly lifting up to 20kg
•Forklift License / Materials Handling Equipment (MHE) training preferred
The hours required is toprimarilycover the morning production shift
05:30 – 14:30, Monday – Friday.
In additionyou may be required to work theodd Saturdayand covering the evening shiftsif andwhenthe business requires it.
You must wearwork wearsuited to the working environmentwhilst carrying out your role.
On this site we follow theclient’sdress codewhich isblack shirt/polo shirt and black trousers, andsafetyshoes please speak to your direct Optimas managershould you require any of this.
A highVisjacket will be provided for youfor the designated areas of ourclient’ssite.
This is a fantastic opportunity to join a supportive team working within a friendly and busy environment.
Optimas is strongly committed to creating and preserving equal opportunity for all employees and applicants. Optimas makes all employment decisions – including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel matters – based on merit, and without regard to race, color, ancestry, religion, sex, national origin, age, disability, genetic information, veteran status, marital status, sexual orientation, or other legally protected characteristics or conduct. Optimas’ strong commitment to equal opportunity requires a commitment by each individual employee. Compliance with the letter and spirit of this policy is required of all employees. Violations of this policy should be immediately reported to your Supervisor, Human Resources or the Legal Department.
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Optimas is a global manufacturer/distributor and service provider of fastening and supply chain solutions for manufactures seeking to improve their efficiency and profitability.
